Payam Data Recovery Adelaide, SA
Payam Data Recovery Adelaide, at Level 30, 91 King William Street, Adelaide, SA 5000, is our secure drop-off office in the Adelaide CBD, staffed by our reception team; it is not a lab. Our reception team receives your device, keeps it safe and sends it to our main data recovery lab in Rhodes, NSW by DHL each day at no cost to you, and your recovered data is posted back to you free of charge. We recover data from faulty or damaged hard drives, SSDs, RAID and NAS units, iPhones, MacBooks and iMacs.
Whether you’re dealing with a clicking hard drive, a water-damaged iPhone, or a failed RAID system, our data recovery engineers provide reliable data recovery solutions. Contact us for professional data recovery services in Australia.
Every job except phones and tablets starts with a free assessment and a written quote, and no work is charged until you approve it. Phones and tablets are a fixed price with no assessment or quote: the work starts when you submit the job. Most recoveries are no fix, no fee. Some complex cases have an attempt fee, then a completion fee only if the recovery is successful. Phones and tablets have no attempt fee. You see your files before you pay.
Get a Free Quote or phone 1300 444 800
How Data Recovery Works From Adelaide
This is a real office with a reception team, and you are welcome to drop your device off in person. Our Adelaide office is open Monday to Friday, 9am to 5pm, and no appointment is needed while we are open. Phone and email enquiries are answered by our team, who will look after your job from start to finish. There are no data recovery engineers on site, so your device is packed and sent to our main data recovery lab in Rhodes, NSW by overnight courier, at no cost to you. The lab tests it and our data recovery engineers send you the written quote (phones and tablets are a fixed price and need no quote), and when the job is finished your recovered data is posted back to you free of charge.
What We Recover
We recover data from faulty or damaged hard drives, SSDs, RAID and NAS units, Apple iPhones, MacBooks and iMacs, mobile phones, USB flash drives, memory cards, Microsoft Surface devices and all other brands of computers, phones and tablets. Payam Data Recovery has been recovering data since 1998, and we hold over 30,000 donor parts, including around 20,000 donor hard drives.
Sending Your Device From Anywhere in South Australia
Many customers post or courier their device to us instead, and it is safe as long as it is packed well. Put the device in a cardboard box with plenty of bubble wrap on every side, send it with a postal or courier service that offers tracking, signature on delivery and insurance, and keep the photo proof of delivery. Submit a new job first to get a job number and the address label to include in the box. Recovered data comes back to you on your own empty drive, or on an external drive or SSD you buy from us, with free return delivery within Australia on every completed job. For every device except phones and tablets, it’s an obligation-free assessment and quote. If you don’t want to go ahead for any reason, you can click the link in the quote to say you’d like it back, and we return it to you for free. Phones and tablets are a fixed price, so the work starts when we have the phone and its passcode.
International customers are always welcome, and the easiest way to reach us from overseas is by email at help@payam.com.au.
Questions Adelaide Customers Ask
Is there a lab in Adelaide? No. The Adelaide office is staffed by our reception team and is not a lab. The work is done at our main data recovery lab in Rhodes, NSW, and our team looks after your job from start to finish.
How much does data recovery cost? The assessment is free and you get a written quote before any work begins. Economy service for most hard drives, SSDs, USB flash drives and memory cards is usually between $350 and $1,750, and more for special cases such as damaged heads on very large drives; RAID and NAS jobs usually cost from $2,500 to $6,500 on Economy, and a basic backup from healthy drives starts at $350. Phones and tablets are a fixed price. Most recoveries are no fix, no fee. Some complex cases have an attempt fee, then a completion fee only if the recovery is successful. Phones and tablets have no attempt fee. You see your files before you pay. Full prices by device are on our data recovery cost page.
How long does it take? Economy service is typically 1 to 3 weeks. Priority and Emergency services bring that down to a few days, and the Emergency service is our fastest. We offer fast service in Sydney, Rhodes NSW, Melbourne and Brisbane, and devices delivered to our Perth or Adelaide offices go to our lab in Rhodes, NSW the same day, each afternoon, by overnight courier at no cost to you. Need it urgently? At our Sydney CBD, Melbourne, Brisbane and Rhodes NSW offices we can start the same day: bring the device in, get an urgent assessment and quote ($150 for a quote in 1 to 2 hours, or $500 in 2 to 3 hours for RAID and NAS), approve Emergency service and work starts straight away. Outside business hours an emergency assessment fee applies, and our staff may need 1 to 2 hours to reach the office. From Adelaide and Perth, work starts once the device reaches our Rhodes lab by overnight courier, usually the next business day. From Auckland, choose Emergency and we send it to our Rhodes lab the same day; otherwise parcels go weekly on Friday at no charge. The quote tells you the timeframe for your job.
What should I bring? Bring only the device you want the data recovered from, without chargers, cables, bags or protective cases. If you would like the recovered files saved to your own external drive or SSD, bring that with it.
Can you tell me what is on the drive before I approve the quote? No. Until the recovery is done nobody can see the files. After the recovery we send you a file list or a video preview so you can check what came back before you pay.
Next Step
Request a free quote, submit a new job, read our reviews or contact us. Service pages: hard drive, SSD, RAID and NAS, iPhone, MacBook, iMac, mobile phone, USB flash drive, memory card, Microsoft Surface.
Getting Here
Our Adelaide secure drop-off office is on Level 30, 91 King William Street, between Currie Street and Waymouth Street in the Adelaide CBD. Take the lifts to Level 30, where our reception team receives your device. It is not a lab: there are no data recovery engineers on site, devices go to our main lab in Rhodes, NSW by overnight courier, and devices cannot be collected from this office.
Walking from Apple Rundle Place
Apple Rundle Place is at 77 to 90 Rundle Mall. Walk west along Rundle Mall to King William Street, turn left and walk south, crossing Grenfell Street and Currie Street. Number 91 is on your right. It is about 600 metres, roughly 8 minutes’ walk.
By tram, train and bus
- Tram: the Pirie Street stop on King William Street is about 1 minute’s walk. Adelaide Metro trams are free within the city centre; check Adelaide Metro for the free area if you are coming from further out.
- Train: Adelaide Railway Station on North Terrace is about 8 minutes’ walk.
- Bus: many city routes stop nearby. The Adelaide Metro journey planner shows the best route.
Driving and parking
UPark Topham Mall at 52 to 54 Waymouth Street is the closest public car park. You drive in from Waymouth Street, and Topham Mall gives pedestrian access through to Currie Street, a short walk from King William Street. Please check the current rates and the height limit signs at the entry before you drive in.
Questions About Getting Here
Where can I park near the Adelaide office? UPark Topham Mall at 52 to 54 Waymouth Street is the closest public car park. You drive in from Waymouth Street, and Topham Mall gives pedestrian access through to Currie Street, a short walk from King William Street. Please check the current rates and the height limit signs at the entry before you drive in.
How do I get to the Adelaide office by tram? Take the tram along King William Street to the Pirie Street stop, about 1 minute’s walk from 91 King William Street. Adelaide Metro trams are free within the city centre.
Can I collect my device from the Adelaide office? No. The Adelaide office is a secure drop-off office staffed by our reception team, not a lab. Devices go to our main data recovery lab in Rhodes, NSW by overnight courier, and your recovered data is posted back to you free of charge.
Our Location
Contact Details
- Address: Level 30, 91 King William Street, Adelaide, SA 5000, Australia
- Phone: 1300 444 800
- Email: help@payam.com.au
- Opening Hours: Monday to Friday, 9am to 5pm
