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SSD data recovery

SSD stopped working? We can help!

Nobody knows more about data recovery from a failed solid state drive than us.
Your best chance of getting your data back from a SSD is with us!
You will get a free assessment and quote.
We help with Apple MacBook & Microsoft Surface computers.
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Free Assessment
and Quote

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High Success
Rate

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guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Are you experiencing any of these Solid State Drive (SSD) problems?
We can help you!

Not Detected
Unable to access the files
Unable to boot up operating system
Need to transfer files from a working SSD
Damaged due to a liquid spill
Microsoft Surface not working or damaged
Broken connector
Bad Sectors
Failed Controller
Failing memory chip(s)
File system corruption
Corrupted partition
Firmware corruption
Physically damaged
Deleted files/re-formatted
Fire or liquid damage
Dead after a power surge
Apple Macbook computer not working or damaged
Need to copy files from a SSD with an unusual interface
Unable to read SSD due to an unusual interface requiring an adapter

All brands and types of SSDs including M.2 SATA, M.2 NVME, NVME, 2.5″ SATA SSD, SAS, USB, USB-C, PCI Express, RAID SSDs and many more.
All Brands including: Apple, Samsung, Sandisk Western Digital, WD, Seagate, Toshiba, Corsair, Intel,Kingston, Silicon Power, OWC, LaCie, Crucial, Microsoft Surface, Apple Macbook, HP, Dell and many others.

How much does it cost?

The cost will depend on the type of problem your SSD has and how quickly you need the data back. We always offer a free assessment and quote.

Only after we test it in our lab can we determine what the problem is for certain. Once we know, we will give you a written quote before we start work. We will offer you the cheapest solution to help get all of your files back in a safe, professional way with a good result.

Click on Start your data recovery today! Complete the form then deliver your SSD to us, we’ll test it and give you the lowest price we can that will allow us to get your data back in the safest way possible, with the highest chance of success.

Logical/Software
$375 to $850
  • Basic backup service
  • File system corruption
  • Deleted Files/Re-Formatted
  • Unusual interface requiring an adapter
  • Non-Standard interface requiring soldering wires
  • Apple FileVault locked SSD with a known password
Hardware Issues
$880 to $1750
  • Liquid Damage (PCB damage only)
  • Power Surge (PCB damage only)
  • Firmware corruption
  • Bad Sectors/Read Errors
  • Broken connector
  • Custom interface requiring conversion.
Special Case Lab
$1750 to $3500
  • Chip-off recovery method
  • Faulty controller chip
  • Controller and Memory Chip removal, reballing, reflowing.
  • Dead memory bank/chip(s)
  • Fire and Liquid Damage
  • Special case lab for research projects of any kind.

Australia’s most trusted

Solid state drive recovery specialists

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We will try harder than anybody else to get your data back!

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Specialising in recovering data from all brands and types of SSDs including SATA, M.2, NVME, Apple Macbook and Microsoft Surface.

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World leading skills for BGA rework, memory chip and controller reballing, component level PCB repair and chip off SSD data recovery expertise.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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Established in 1998, we are Australia’s most experienced and highly skilled data recovery company. Hand over your failed SSD to us, we know what to do and how to do it, to get your files back fast.

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Peter Smee

Recovered the data from a dead SSD, happy days. Decent pricing as well.

Rating: 5
Nath Merry

I was recommended to Payam by an IT friend for a job involving recovery of lost files from an SSD drive. The staff at Payam were very friendly to deal with and provided clear communication of what my options were. My only gripe was that on two occasions I had to send follow up emails to find out when the SSD was recovered and if it had been shipped. Regardless, they completed the job with a high level of professionalism, transparency and simple to understand communication. I would recommend Payam to anyone needing urgent or high importance data recovery. Thanks to the Payam team.

Rating: 5
Darren It749

I have been using Payam for probably a decade now. They have never been unable to recover data for me. Their skills and customer service are exemplary. Most recent was a SSD that would not detect in bios, previously I have had data recovered from a failed raid 5 array, a fire damaged drive and some other failed hard disks. I recommend their service to everybody.

Rating: 5
Gert Jordaan

After a new Samsung 850 Pro SSD got corrupted while I was downloading files to my Mac, Craig and Vinh in Melbourne came to the rescue and recovered 340GB worth of files that I thought I’d lost forever. It was an absolute lifesaver as these were critical files needed for a video job I’d just completed for an important client and the thought of a reshoot was not something I really wanted to contemplate. Their knowledge and customer service was exceptional. I’d recommend these guys in a heartbeat. Thanks once again.

Rating: 5
Matthew Cooley

When a SSD Hard Drive fails it is always a concern about whether data will be recoverable or not – luckily Payam were able to get all of our required files back off the drive, and at a very good price. Communication along the way was spot on also, I would definitely recommend them!

Rating: 5
Shugri Cali

When my Intel SSD stopped working after it went to sleep one day, I Googled data recovery and Payam was the 1st to get back to me. They recovered everything for $600. Worth every cent. Easy to deal with.

Frequently asked questions

The most important thing to do is to power off the SSD or computer, stop using it and do not let anybody tamper with it, or to try and use any software that will modify the disk. This will greatly improve the chances of your data being recovered successfully.

Yes, in most cases we can.

Most problems can be fixed. It’s simply a matter of skilled data recovery engineers spending time and resources needed and using our proven methods, allowing us to recover your data in a safe and professional way.

We have a 99% success rate for common problems, such as drives with Bad Sectors/Read Errors (working very slowly), a damaged PCB (not powering on), a firmware corruption, a file system or partition corruption or simple data access problem due to being unable to connect the hard drive to your computer to make a backup .

If for some reason the data cannot be recovered, we will let you know the reason and provide you with as much information as we can.

It depends on what the problem is and how the device responds to any temporary repairs made (e.g firmware modifications or PCB repairs). On average, the Economy service may take 7-10 days or longer for complex issues.

Our Priority and Emergency service costs more but is much faster, in some cases you could get the data back within 24 hours.

Our prices range from $375 to $1750 for our Economy Service, our Priority, and Emergency Service options are more expensive to get urgent service. The cost can be up to $3500.

The cost will depend on the type of problem your SSD has, how quickly you need the data back. We always offer a free assessment and quote.

Only after we test it can we determine what the problem is for certain. Once we know, we will give you a written quote before we start work.

We will try to offer you the cheapest solution to help get all of your files back in a safe, professional way with a good result.

We are your best chance of getting your data back successfully in good condition. We know what to do, how to do it and will always do it in a safe and professional way.

Our team of data recovery engineers uses specialised hardware, software, and technology that nobody else in Australia has. E.g BGA chip-off/rework/reballing equipment, firmware repair technology, and chip-off capability.

Our company is one of only a few in the world to use both Ace Labs PC-3000 SSD, Deepspar SSD disk imager and Atola Forensic SSD tools.

We have the biggest team of data recovery engineers in Australia, working together to help solve your problem and get your files back with the highest possible chance of success.

We will always be honest, answer all of your questions and keep you updated during the data recovery process.

We can supply you with an external hard drive or SSD, or you can provide your own to us.

I have some questions, how can I contact you?

Phone 1300 444 800, Click on the live chat at the bottom of this web page or click on Contact us to complete a form, we’ll call you back.

Fill out this form and we’ll give you a call to discuss your problem and explain how we can help.

    Phone: 1300 444 800 (within Australia)
    International: +61 2 80766079
    Email: help@payam.com.au

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