Customer Reviews
Payam Data Recovery is the most reviewed data recovery company in Australia.
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Alex Corbeanu12 March 2024Trustindex verifies that the original source of the review is Google.
Excellent experience! Professional, transparent, helpful and easy to deal with, not to mention the recovery of precious data. I highly recommend this service.Posted on Google![]()
Max Probert10 May 2024Trustindex verifies that the original source of the review is Google.
Payam was very costly, but they managed to recover thousands of lost photos and memories from my smashed phone and had great customer support throughout the process. Great experience overall.Posted on Google![]()
Stuart Stapleton21 April 2026Trustindex verifies that the original source of the review is Google.
Excellent service and efficient, especially as I live 4 hours from Sydney. Data recovered and now using it with new machine.Posted on Google![]()
Frances O'Brien6 June 2024Trustindex verifies that the original source of the review is Google.
Thank you Payam for retrieving the whole contents of my hard drive - with the damage to the heads and platters I didn't think it was even possiblePosted on Google![]()
Callie V6 February 2025Trustindex verifies that the original source of the review is Google.
I found pagan data recover super helpful in explaining and working through my concerns, options for restoring my data. The team went above and beyond to help me with recovery process and was made to feel Comfortable when I was trouble shooting through the recovery process onto my phone (calling several times but never feeling like a hassle) - thanks Tim and the team for all your professionalism and friendly service. I very happy to have all my photos and videos back!!Posted on Google
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What Our Clients Say
Daniel Tran had a failed Western Digital WD20SDRW-11VUUS0 2TB USB external hard drive that was dropped while connected to a laptop, it was making a clicking sound. He wanted all his photos recovered.
Richard Lim had a failed Seagate ST2000LM007 2TB 2.5″ SATA hard drive that was making a clicking sound, it had failed heads and a firmware problem. He was looking to get his photos and videos recovered.
Christopher Weir had a damaged MACBOOK PRO (13-INCH, 2019 [A2159] ) with a dead logic board. It would not power up or charge, and could not be repaired. He came to us to get his desktop, documents and downloads folder recovered.
Robert Schneider from California, USA had a damaged iPhone 14, was liquid damaged and looking to get his important photos, videos and messages recovered.
Alexander Baba from Bass Hill, NSW had a damaged Samsung Galaxy mobile phone, tried a phone repair shop and when they could not help, brought it to us to get all his audio files, messages and photos back.
Phil Dobe had a damaged Western Digital WD7500KMVW-11ZSMS1 750GB USB 2.5″ hard drive, It was not powering up or spinning. He wanted all his work files and photos saved.
Sophie Spencer had a corrupted Sandisk 128GB SD Card that showed read errors and made 900 photoshoot images appear as having no data attached. She wanted all her Tuesday photoshoot photos recovered.

Posted on Google![]()
Adrian Castle24 September 2026
Got all of my photos and data back. Very impressed.Posted on Google![]()
Kris. P.24 September 2026
Everything as claimed and a reasonable price for 20 years of family memories.Posted on Trustindex![]()
Paul White17 September 2026
Perfect Support and Customer Service If I could give 10 stars then I would. Payam Data Recovery provided me with an outstanding customer service from start to finish. From the time I created the job request on the website to dropping off my hard drive to your friendly front desk team; from the efficient and informative communications on every step of the process (even over the weekend - thank you Payam) to confirming collection or free post to home (great option and so well packaged)…this has been 100% value and perfect customer service. Keep up the great service. Many thanks Paul W.Posted on Google![]()
Cat Iler17 September 2026
Legit got 180,000+ files of my 4 children’s childhoods saved. So happy and def recommendPosted on Google![]()
russell wheelhouse17 September 2026
Very professional, yet friendly communications throughout the clearly explained process.Posted on Google![]()
Lisa Page14 September 2026
The process was easy, and all of my precious photos that I thought I lost on a broken old phone were recovered.Posted on Google![]()
Andrew Heid14 September 2026
PAYAM Data Recovery did a wonderful job recommend by Apple Store Sydney. Will use their services again if there’s a need. Thanks guys. RezaPosted on Google![]()
Chris14 September 2026
Helpful, friendly staff.Posted on Google![]()
James Oldershaw14 September 2026
Super quick response and confident recovery. Only gripes are that the Brisbane office is merely a collection point, and there was no wiggle room on price given the recovery didn't seem to be as complex as first estimated.Posted on Google![]()
Glenn Cavell11 September 2026
Excellent service. Did what was required ahead of schedule for agreed price. Highly recommended.Posted on Google![]()
Tim Keith10 September 2026
Excellent servicePosted on Google![]()
Joseph Sailosi10 September 2026
The team at Payam were great. Had a job which I thought was lost but they managed to inform me about the process, the chances and what I could expect. They were able to recover the files I was after in the end, however, even if they weren’t able to, they were a pleasure to deal with - would definitely recommend paying them a visit if you’re looking for data recovery.Posted on Google![]()
Prabhat Prasoon10 September 2026
I recently used Payam's service for macbook air M1 data recovery and am very satisfied with the outcome. I was able to get back all the valuable data. Strongly recommend them!!Posted on Google![]()
Geoff Suthers9 September 2026
I had an 6Tb external HDD with a lifetime of photos on it that failed and no data could be read. I contacted Payam Data Recovery and as requested dropped the drive into their Brisbane collection point, I could have posted it but chose self delivery. I was contected the next day advising recovery was possible and paid a reasonable deposit. Was then advised that it would need to be processed in Sydney because of the state of HDD. I chose the cheapest ie non priority option and in about a week was advised that recovery was successful except for a few non important files and in that same email attached some samples of the recovered files. All looked perfect, I paid the remaining balance, they sent it back to me that day via Express post, included in the price and received it the next day. Absolutely impressed with their service.Posted on Google![]()
Chit Chua9 September 2026
Khalil was extremely helpful in assisting me. He was professional, patient and clearly knew what he was doing. I really appreciated his help and the excellent service.Posted on Google![]()
david denman9 September 2026
Excellent service and an excellent outcome.Posted on Google![]()
Rebecca Brickley9 September 2026
Amazing recovery services thanks for the fast turnaround and restoring all of my architecture uni work and very affordablePosted on Google![]()
Joseph Sailosi8 September 2026
The team at Payam recovery centre were great to deal with. Took the time to explain the process and were straight forward about the chances of recovery - incredibly reassuring and in the end they were able to recover the files I was after. Life savers!Posted on Google![]()
Melissa7 September 2026
When my hard drive was suddenly wiped of all of my memories dating back 10+ years, I was distraught. Payam was able to recover my photos quickly and efficiently. I’m so happy and grateful beyond words. Thank youPosted on Google![]()
Dean Woodhams7 September 2026
Hard drive failure without a current backup. Expensive mistake to make but they got every file back. Very relieved.Posted on Google![]()
Little Cloud3 September 2026
My 95 year-old mother passed on 1 September so I’ve got a lot on my plate but I had to respond to this request for a comment… You guys did absolutely fantastic work. I literally got everything saved from the hard drive… The 4 TB SSD Samsung I sent to you I didn’t lose one thing and boy that makes a difference to my life!! I also realised that I had a faulty Dr… I thought it was at the end of its life but I formatted it… That is the problem Dr… And it is working absolutely perfect perfectly so I didn’t even have to buy a new Dr… Thank you guys. I really really appreciate your amazing work… Thank you and blessings |>Posted on Google![]()
penny wilson2 September 2026
All contact was prompt and very clear at each step. Very professional and helpful. They had success with retrieving my data and it all happened to the schedule I had been told of in advance.Posted on Google![]()
Richard Young2 September 2026
Excellent communication and service. Very satisfied.Posted on Facebook![]()
Milla Williams1 September 2026
Every new day is another opportunity to start againPosted on Google![]()
Juan Mahony31 August 2026
When I initially found my external hard-drive containing almost 2 TB of data had stopped working, it didn't warrant thinking about without causing stress, anxiety, dread and helplessness. Payam were able to successfully recover 100% of more than 131K of files. I highly recommend Payam to anyone who may find themselves in the similar predicament I found myself in.Posted on Google![]()
Emalyne Tan28 August 2026
Excellent service - very professional, and they successfully recovered my data. Highly recommended.Posted on Google![]()
Annette Cooper28 August 2026
Very professional, knew what they were talking about. Made no promises and were honest about the cost and potential outcomes. Thankfully a perfect outcome! Thanks so much.Posted on Google![]()
Robyn Grover24 August 2026
We recently came home from holidays and my husband went to put 9 weeks of pictures on the computer. Something happened and he lost the lot. We contacted Payam Data Recovery and within two weeks, lots of communications and yes, we now have our photos. Thank you so much for everything that you did behind the scenes that we have no idea about. Absolutely fantastic. Would highly recommend them to anyone who needs data recovery.Posted on Google![]()
Elijah Banks22 August 2026
My name is Timothy. I brought in my Pixel 6, and all of my photos and videos were successfully recovered. I also got my phone back in working condition, which I wasn't expecting after a mobile repair shop had told me it was beyond repair. I met the owner as well and found him to be friendly and passionate about delivering positive results for his customers.Posted on Google![]()
Andrew W21 August 2026
The staff at Payam Data Recovery were very helpful. They answered my questions and provided me with expectations on the service. When I received my data, most of it had been recovered which was great news. Prior to finalising the recovery, they sent me a list of the files that could potentially have issues with the recovery. I felt that they handled my data with care and privacy. They also provided me with helpful tips to avoid such a situation again. Great Service, I would use again if ever needed.Posted on Google![]()
KT19 August 2026
I was referred to Payam and from the first phone call it’s been super easy restoring my data. No fluff just straight to getting the job done. They provided the quote via email and then from there super easy and user friendly in starting the process. I liked that they even had a little video about how to send the device to them. They provided cheaper option in sending the device too. I needed to do a split payment at the end and a lot of times these days, the customers service … well you can call it that, and they freak out with split payments or cash payments but nope not Scott. He provided real customer service, cracked some jokes and got it all sorted. Last night I finally got around to opening up the hard drive and saw that everything was there. Phew! Thanks team! I would have lost a lot of memories and photos of my late father. Means a lot!Posted on Google![]()
fiona rumbel17 August 2026
Excellent was worth the money they recovered all my files I lostPosted on Google![]()
Roni Cross17 August 2026
Payam Data Recovery are extremely quick, empathic, and professional. Cannot recommend them enough.Posted on Google![]()
Robbie Williams17 August 2026
Khalil was excellent, he explained everything clearly and was factual about it might not be possible to recover the data. Thankfully Khalil was able to recover 99% of data. I would recommend Payam again even if the recovery had not been as successful as it was.Posted on Google![]()
James Gallaway15 August 2026
Great work.Posted on Google![]()
Meraj Siddiqui13 August 2026
Happy with the experience working with Payam Data Recovery. My MAC Pro 2015 SSD drive failed on me, and they helped me recover my data. They did the analysis and provided a no obligation quote. They gave me time to think and there was no rush from them. And finally when I approved their quote - they took a week's time to recover my data as I had chosen the most relaxed time option where they committed to recovery in 2 weeks time but they finished the job in a week's time. While it is their business model, the only thing I would request them is to make the cost of recovery cheaper upto $500 for common people like us who are in no rush for recovery. The good part, that they know their job pretty well and are transparent and committed to the job at hand. The challenging part is the cost involved. Ideally backup your data every month or every quarter to save yourself from the agony of costs involved.Load moreVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
