Payam Data Recovery is the most reviewed data recovery company in Australia.

Daniel Tran had a failed Western Digital WD20SDRW-11VUUS0 2TB USB external hard drive that was dropped while connected to a laptop, it was making a clicking sound. He wanted all his photos recovered.

Richard Lim had a failed Seagate ST2000LM007 2TB 2.5″ SATA hard drive that was making a clicking sound, it had failed heads and a firmware problem. He was looking to get his photos and videos recovered.

Christopher Weir had a damaged MACBOOK PRO (13-INCH, 2019 [A2159] ) with a dead logic board. It would not power up or charge, and could not be repaired.  He came to us to get his desktop, documents and downloads folder recovered.

Robert Schneider from California, USA had a damaged iPhone 14, was liquid damaged and looking to get his important photos, videos and messages recovered.

Alexander Baba from Bass Hill, NSW had a damaged Samsung Galaxy mobile phone, tried a phone repair shop and when they could not help, brought it to us to get all his audio files, messages and photos back.

Phil Dobe had a damaged Western Digital WD7500KMVW-11ZSMS1 750GB USB 2.5″ hard drive, It was not powering up or spinning. He wanted all his work files and photos saved.

Sophie Spencer had a corrupted Sandisk 128GB SD Card that showed read errors and made 900 photoshoot images appear as having no data attached. She wanted all her Tuesday photoshoot photos recovered.

  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 David Nayagam 
 
5 November 2026
 
 
  
Thanks for a great job. Highly recommend.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Tristan Marzouk 
 
5 November 2026
 
 
  
Great communication and recovered approx. 85% of data from one of our damaged HDD’s.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Justine Newcombe 
 
4 November 2026
 
 
  
Payam was able to recover all my photos and videos from my iPhone after it suddenly stopped turning on. They were recommended by the Apple Store. Payam were knowledgeable, efficient and kept me well informed throughout the whole process. I would recommend them and use them again. A++
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 David Moore 
 
4 November 2026
 
 
  
Professional, kept me informed throughout the process and recovered 98% of my files trapped on an external drive.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kylie Miles 
 
4 November 2026
 
 
  
Very quick, expectations advised with great articulation. They recovered 99% of my data of which I was extremely happy. Would recommend them to anyone who needs data recovery services.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 gabby broome 
 
3 November 2026
 
 
  
I had my entire lifetime of photos on my hard drive so when it broke I was devastated. Payam helped me recover all of my precious moments, answered all of my novice questions, and kept me in the loop throughout the whole journey. It was a pretty seamless process so thank you to Scott and the team in Sydney for your expertise and helping me through what could have been a terrible situation without them.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Lulu Campbell 
 
3 November 2026
 
 
  
⭐⭐⭐⭐⭐

I had a very positive experience with Payam Data Recovery. From the moment I dropped off my laptop, I was impressed by their professionalism and the clean, well-organised office.

The team was friendly, efficient and professional throughout the process. Although I would have appreciated a little more information about what had gone wrong with my laptop and the likely outcome, I was very pleased with how promptly they handled the data recovery.

They managed to recover my valuable files, which was an enormous relief.

Overall, I was very happy with the service and would certainly recommend Payam Data Recovery to anyone needing professional data recovery assistance. Thank you to the team for your excellent work!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Steven Castan 
 
1 November 2026
 
 
  
These guys know what they’re doing are very helpful with explaining the process and even applied a discount as it is not a cheap process to go through. Very happy with the service if you’re willing to pay the bucks.
  
 
 
 
 
 
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 Marlini Patel 
 
31 October 2026
 
 
  
My external drive does completely and the Payam team done what no one else could they recovered all my data and nothing lost. Worth every cent as I and so many photos and memories I could have lost. Recommend the team
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Prabhdeep Kaur 
 
30 October 2026
 
 
  
Excellent service! I had a great experience with this Payam data recovery. The team was very professional, friendly and helpful. They handled everything with care and successfully recovered my important data. I really appreciate their efforts, communication and quick service. Highly recommended to anyone looking for reliable data recovery services. Thank you for your amazing work! 😊
  
 
 
 
 
 
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 gess 
 
30 October 2026
 
 
  
Excellent service\! I’m so grateful to the team for helping me recover my precious photos and data from my phone\. Their service gave me peace of mind, as those memories mean so much to me\. The team was helpful and professional throughout the process\. Highly recommend them to anyone who needs phone data recovery\!
  
 
 
 
 
 
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 Erin 
 
29 October 2026
 
 
  
Amazing company. Thank you for everything
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Racha S 
 
27 October 2026
 
 
  
Recovered all of my data on what I thought was unretrievable. Amazing service 👏
  
 
 
 
 
 
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 Pauline O'Donnell 
 
27 October 2026
 
 
  
They were very good we got all of our photos back and they were excellent at communicating all the time with progress.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Danielle Bonich 
 
26 October 2026
 
 
  
Very happy with the speed at which I was able to get information about my failed external hard drive. Most of my files were recovered. Return postage was quick. Overall I am happy with the service!
  
 
 
 
 
 
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 B M 
 
26 October 2026
 
 
  
Payam were given old backup hard drives to recover data, and it worked perfectly.
  
 
 
 
 
 
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 Shilpa Shankar 
 
25 October 2026
 
 
  
Exceptional service. From locating them, to submitting a job ticket, to payment, communication, testing and delivery.
  
 
 
 
 
 
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 Anthony Ward 
 
24 October 2026
 
 
  
All data recovered in a timely manner. Communication was excellent and a personal call to confirm delivery address. Great business.
  
 
 
 
 
 
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 Colette Pienaar 
 
22 October 2026
 
 
  
Very thankful that they recovered my files after my SSD failed. Efficient, and slick
  
 
 
 
 
 
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 Sayan Banerjee 
 
22 October 2026
 
 
  
Great job, fast service, very helpful technical person
  
 
 
 
 
 
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 Shell H 
 
21 October 2026
 
 
  
Appreciative of Khalil and the team at Melbourne Payam for recovering all of my files from a hard drive that had mechanical failure. The job ended up costing less than what I was quoted and postage back to me was included at no additional cost. Payam kept a copy of my files on their end temporarily in case something went amiss in the post. Khalil and team were sincere and client focused. I highly recommend their services.
  
 
 
 
 
 
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 Jumana Shariff 
 
21 October 2026
 
 
  
I had such a great experience with Payam Data Recovery from start to finish. I had an old 2014 Macbook that was beyond repair and wouldn't turn on. This was a last ditch attempt at recovery of a decade of travel photos which hadn't synced.

Khalil who took in my laptop was helpful, friendly and reassuring and gave a clear explanation of the process. The communication throughout was great and the pricing was tiered by speed as well so if its not urgent there was a saving to be had but I still got it all back within a couple of weeks.

Although recovery is not cheap, Payam do part of the work and provide you with a file listing PRIOR to paying anything for the recovery so you can decide if it is worth it.

I had tried a couple of other places (including Apple) and was told they couldn't help and another specialist service in South Melbourne quoted me significantly more to do the same work and I'd have had to pay half the amount just to get the file listing

I would highly reccomend Payam to anoyone who has given up hope with their laptop - I got everything back and was very grateful!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sharon Leahy 
 
20 October 2026
 
 
  
Really impressed with the communication and process involved in recovering my data from my mobile, which had a cracked screen.  Dealt with Khalil, and he is the best!! They recovered all my data, and communication was consistent throughout the process. They promptly returned the old phone with my data.  Great service and highly recommend - thank you Payam
  
 
 
 
 
 
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 Lucy Peanuts 
 
20 October 2026
 
 
  
Saved me! They are great, :) Thanks Payam
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Adrian Goode 
 
20 October 2026
 
 
  
Went to a few different places when my external HD crashed. All to no avail. Got referred to Payam. Excellent service and result. Got what seems to be all of my data back. Worth every cent. Thankyou.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sam Jones 
 
20 October 2026
 
 
  
+1
Had an iPhone that had been run over by a car and then left in a draw for 3 years. Sent it to Payam with very low expectations. They were able to recover a full back up, all photos and videos and more! Very impressed.
  
 
 
 
 
 
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 Teagan Glenane 
 
18 October 2026
 
 
  
Thought my files were gone, and these guys were so lovely and kind about helping me retrieve the majority of them. They were honest about the assessement and didn't make false promises - but they did retrieve files or me and i wouldn't hesitate to recommend trying to anyone. It wasn't the fastest or cheapest but it was the best. Forever grateful.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Gary Holmes 
 
14 October 2026
 
 
  
Saved all my files for the second time in the last 10 years.  Communicated well the progress of the project, reassuring that my photos were retrieved. Just wish it all came at half the price.
  
 
 
 
 
 
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 Nick Spilsbury 
 
14 October 2026
 
 
  
Professional;  kept me posted at all stage of the data recovery and answered my queries very promptly.
  
 
 
 
 
 
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 Eamonn 
 
9 October 2026
 
 
  
Process was very professional and accomodating. Recovering 5 seperate drives worth of data was as painless as it could’ve been and that’s much appreciated.
  
 
 
 
 
 
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 Andrew 
 
7 October 2026
 
 
  
Simple process,  achieved the required results as promised.
Reasonable price.
  
 
 
 
 
 
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 jonathan byers 
 
7 October 2026
 
 
  
Payam were professional and prompt.  I contacted them, sent them the damaged hard drive, and they returned the backup drive with the recovered data. The Post Office initially lost the package; Payam contacted us to ask where the package was, as they were expecting it. Payam updated us at each stage of the process.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 katie le 
 
5 October 2026
 
 
  
I should have gone to Payam first as an Apple staff referred them to me for data recovery. I spent $65 elsewhere for the check alone and learnt that they couldn’t do it later. Payam is quite professional in the way their staffs communicate when I first contacted for inquiry/pricing. The rest is how they deliver excellent result. I think it’s worth every buck as I treat my data as my valuable asset and Payam is the data recovery expert  that you can trust.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 michael blamey 
 
5 October 2026
 
 
  
Well organised with excellent customer service. I’d recommend to friends
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 CAMPBELL 
 
4 October 2026
 
 
  
What a great experience! The process was clearly communicated and straightforward. My data was recovered, and it was both faster & less expensive than the initial estimate. I really appreciated the service & how transparent it was from start to finish. Cannot recommend highly enough!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Paul Massarella 
 
4 October 2026
 
 
  
Great service very happy to have all our data recovered
  
 
 
 
 
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 Trustindex rating score: 4.9 of 5, based on 2491 reviews 
 
 
 
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