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FAQ: iPhone 4 won’t boot, can you recover the data?

22/08/2025•2 minute read
Video still: presenter in the lab with an on screen question about an old iPhone 4 that will not boot


The answer from Payam Toloo, Owner of Payam Data Recovery:

Device Not Booting After Battery Replacement

If your device isn’t turning on after a new battery installation, the issue may be related to:

  • Logic board damage
  • Operating system corruption

How We Can Help

There’s a strong likelihood we can resolve this issue for you. Our team has all the necessary spare parts and tools to address problems like operating system corruption. In most cases, we can also back up all your photos and videos during the repair process.

Important: Passcode Required

Please make sure you know your device passcode before bringing it in. This is especially critical for older devices. Having your passcode available allows us to maximise our chances of successfully retrieving your data.

Our Success Rate

We have a very high success rate for data recovery in these situations, though results can vary depending on the specific hardware condition and type of damage. International customers are always welcome, and the easiest way to reach us from overseas is by email at help@payam.com.au.

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