Data Recovery in Perth | Payam Data Recovery
Payam Data Recovery Perth provides data recovery services at Level 28, 140 St Georges Terrace, Perth, WA, 6000. We assist clients across Western Australia with their data recovery needs.
Operating since 1998, we are Australia’s oldest data recovery company. We recover data from failed or damaged devices, such as hard drives, SSDs, iPhones, and MacBooks. Additionally, we support iMacs, Microsoft Surface computers, USB flash drives, memory cards, and RAID/NAS systems.
Our Perth office is a secure drop-off office staffed by our reception team; it is not a lab. Our reception team receives your device, keeps it safe and sends it to our main data recovery lab in Rhodes, NSW by DHL each day, at no cost to you. International customers are always welcome.
Table of Contents
- Our Data Recovery Services in Perth
- How to Get Started with Data Recovery in Perth
- Common Data Recovery Scenarios in Perth
- What to Expect During Data Recovery
- Why Choose Payam Data Recovery Perth?
- Customer Success Stories
- Frequently Asked Questions
- Visit Our Perth Office
- Contact Details
Our Data Recovery Services in Perth
We offer a free assessment within 1 to 2 days for most devices. This covers hard drives, SSDs, and RAID/NAS units. We outline the issue, cost, and recovery timeline.
We also detail the success likelihood before starting. Where a job carries a non-refundable attempt fee, it is part of the total price and your quote states it before you approve. Urgent cases can opt for an assessment at $150, or $500 for RAID/NAS units, to speed things up.
Economy service is typically 1 to 3 weeks. Alternatively, priority and emergency options provide faster recovery. Phones and tablets are a fixed price service with no assessment, and you pay only once your data is recovered.
Explore our HDD data recovery and SSD data recovery services for more details.
How to Get Started with Data Recovery in Perth
Contact us by calling 1300 444 800 to speak with our team. Alternatively, email us at help@payam.com.au.
This allows us to understand your needs first. Then, fill out our Submit a New Job form. Select your device type and provide the details.
Afterwards, drop your device off at our Perth office at Level 28, 140 St Georges Terrace, Perth, WA, 6000, or post it directly to our main data recovery lab in Rhodes, NSW.
The Perth office is a real office with a reception team, and you are welcome to drop your device off in person, Monday to Friday, 9am to 5pm, with no appointment needed while we are open. There are no data recovery engineers on site, so the work is done at our main data recovery lab in Rhodes, NSW. Phone and email enquiries are answered by our team, who will look after your job from start to finish.
Most customers post or courier their device to us, and it is safe as long as it is packed well. Put the device in a cardboard box with plenty of bubble wrap on every side, send it with a postal or courier service that offers tracking, signature on delivery and insurance, and keep the photo proof of delivery. Recovered data comes back to you on a new external drive or SSD, with free return delivery on every completed job. If you decide not to go ahead after the free quote, you can collect the device in person, arrange your own courier at no charge from us, or ask us to post it back for $20 to cover the cost.
The assessment is free and you get a written quote before any work begins. Economy service for most hard drives, SSDs, USB flash drives and memory cards is usually between $375 and $1,750, and more for special cases such as damaged heads on very large drives; RAID and NAS jobs usually cost from about $800 to about $5,000, and complex multi-drive cases are quoted individually. Phones and tablets are a fixed price with no assessment or quote, paid only when the data is recovered.
Common Data Recovery Scenarios in Perth
- ✔Hard Drives: Not detected, stopped working, dropped, damaged PCB, damaged heads, bad sectors, or file system problems.
- ✔SSDs: Not detected, suddenly stopped working, firmware issues, partition corruption, damaged controller, or damaged PCB.
- ✔MacBooks: No power, not turning on, dead or damaged logic board, liquid damage, smashed, or bent.
- ✔Apple iMacs: Failed hard drive, SSD, or Fusion Drive (with both HDD and SSD inside), or newer models with an onboard SSD chip on the logic board-we can recover data from these too.
- ✔Memory Cards & USB Flash Drives: Broken, damaged, bent, or broken USB connector/port (for flash drives).
- ✔RAID/NAS Units: Fast/urgent recovery for one or more failed drives in RAID 0, RAID 1, RAID 5, or RAID 6 (including two or more drives), or when the RAID is not detected.
- ✔Apple iPhones & iPads: Will not turn on, cannot charge, smashed, bent, liquid damage, physical damage, stuck on Apple logo, boot loop, or storage full issues.
What to Expect During Data Recovery
Drop your device off at our Perth office and it is sent to our main data recovery lab in Rhodes, NSW for a detailed diagnosis, at no cost to you. Phones and tablets skip this step because they are a fixed price service.
Our experts evaluate the damage to choose the best recovery method. For instance, we might address a hard drive with a damaged PCB or a RAID unit with failed drives.
Following the evaluation, you’ll get a comprehensive quote. This covers the issue, cost, and timeline.
Once approved, our data recovery engineers use advanced tools in our main lab in Rhodes, NSW. They recover your data and test it for file integrity.
Throughout, we keep you updated. Our aim is to retrieve your files quickly and securely.
Why Choose Payam Data Recovery Perth for Data Recovery in Perth?
Our Perth reception team receives your device in person, and our team on 1300 444 800 looks after your job from start to finish.
We’re Australia’s oldest and largest data recovery company. Our four labs in Sydney CBD, Rhodes NSW, Melbourne and Brisbane work together on complex cases.
Customer Success Stories
A customer who used our Adelaide secure drop-off office said: “Dropping off my phone in Adelaide was super easy, and from there they handled everything.”
They added, “I couldn’t be happier. Thank you so much to the team at Payam.”
Another customer shared: “Payam Data Recovery handled everything professionally from start to finish. Their communication was honest and transparent, and they successfully recovered 54,991 files (1.43 TB) from my SSD.”
Read more on our reviews page.
Frequently Asked Questions
What types of devices can you recover data from in Perth? We specialise in recovering data from a wide range of devices, including hard drives, SSDs, MacBooks, iMacs, iPhones, iPads, USB flash drives, memory cards, and RAID or NAS units. If your device has failed or is damaged, we can help.
How long does data recovery take at your Perth office? Economy service is typically 1 to 3 weeks, but we offer priority and emergency options for faster recovery when time is critical.
What does the free assessment process involve? We provide a free assessment within 1 to 2 days for most devices, identifying the issue, estimating the cost and time to recover your data, and explaining the likelihood of success before proceeding.
Do you offer urgent data recovery services in Perth? Yes, we provide an urgent assessment for $150 for most devices or $500 for RAID and NAS units, speeding up the quote process for faster recovery.
Can you recover data from a physically damaged iPhone or iPad? Yes, we recover data from iPhones and iPads that will not turn on, cannot charge, are smashed, bent, have liquid damage, or are stuck on the Apple logo. Learn more on our iPhone and iPad data recovery page.
Why should I choose Payam Data Recovery for my data recovery needs? We have been recovering data since 1998, and our Perth drop-off team is backed by data recovery engineers across four labs, and we have a high success rate for faulty or damaged devices.
Visit Our Perth Office
Contact Details
- ✔Address: Level 28, 140 St Georges Terrace, Perth, WA, 6000
- ✔Phone: 1300 444 800
- ✔Email: help@payam.com.au
- ✔Opening Hours: Mon to Fri 9am to 5pm