iPhone Data Recovery Customer Review: “This Is the Place I Would Refer Everyone To”

This iPhone data recovery customer review from Vanessa shows what happens when Apple refers you to data recovery specialists, but the pricing is out of reach. After companies like DriveSavers in the USA proved too expensive, Vanessa found Payam Data Recovery in Australia, who recovered all her photos and videos at a much more affordable price.

When Vanessa’s iPhone completely died just before Christmas, she thought her photos and videos were gone forever. She went to Apple first seeking help with data recovery, and they referred her to companies who specialise in this, including DriveSavers in the USA. However, all were out of her price range. Then she found Payam Data Recovery in Australia, who recovered all her data at a much more affordable price.

In this iPhone data recovery customer review, Vanessa shares her experience sending her dead iPhone to Payam Data Recovery from overseas, the customs challenges along the way, and how the team stayed with her every step of the process until all her photos and videos were safely recovered. This iPhone data recovery customer review highlights the difference that affordable pricing and genuine customer service make when you are dealing with a stressful data loss situation.

Vanessa’s iPhone Data Recovery Customer Review: How It Started

Vanessa’s iPhone died on her just before Christmas. With the holidays approaching, she needed her photos and videos back. She went to Apple first, who referred her to data recovery specialists, including DriveSavers in the USA. However, the pricing from all the referred companies was out of her budget.

That is when Vanessa found Payam Data Recovery in Australia. Despite being an international customer, she reached out, received an estimate, and felt the pricing was much more affordable compared to the other options including DriveSavers. As Vanessa explains in her video: “This is the place I would refer everyone to. They were just the best, not just with the pricing, with their customer service.”

iPhone Data Recovery Customer Review: The Process

As an international customer, Vanessa faced additional challenges getting her iPhone to Payam Data Recovery in Australia. There were customs issues and shipping delays that made the process take longer than expected. But throughout every delay, the team at Payam Data Recovery stayed in constant contact.

As Vanessa describes: “Payam was there with me every step of the way with email, text, and everything.” The team proactively reached out to let her know about the customs issue, and helped her navigate the process until the phone finally arrived at the lab.

Once the phone arrived, the team confirmed they could recover Vanessa’s data. They worked with her on the pricing at every stage, keeping her informed throughout the recovery process with no surprises. This iPhone data recovery customer review demonstrates the level of communication that makes all the difference.

iPhone Data Recovery Customer Review: The Result

Payam Data Recovery successfully recovered all of Vanessa’s photos and videos from her dead iPhone. The data was sent back to her, and she had everything she needed.

There was one small issue: when Vanessa tried to view the recovered files on her laptop, they would not display correctly. The Payam team went above and beyond, helping her find an app to convert the files so she could view them properly. This kind of post-recovery support is part of what makes the experience stand out.

To see the full technical details of how Payam Data Recovery handles dead iPhone recoveries like Vanessa’s, watch the complete iPhone 15 data recovery case study. Vanessa’s iPhone data recovery customer review is a testament to the team’s commitment to going above and beyond for every customer.

Watch the Full Technical Recovery: What We Did for Vanessa

This is the full case study video showing exactly how our engineers recovered Vanessa’s data from her dead iPhone 15:

Read the full written case study here: iPhone 15 Data Recovery Case Study

Why Vanessa Recommends Payam Data Recovery

In her iPhone data recovery customer review, Vanessa highlights several reasons she recommends Payam Data Recovery over the other companies Apple referred her to:

• Affordable pricing: Companies like DriveSavers in the USA were out of her budget. Payam offered a much more affordable estimate that made recovery possible
• Constant communication: Email and text updates throughout the entire process, including proactive outreach about customs issues
• Transparent process: The team worked with her on pricing at every step with no surprises
• Successful recovery: All photos and videos recovered from a completely dead iPhone after Apple referred her to data recovery specialists
• Post-recovery support: Helped find a file conversion app when recovered files would not display on her laptop

As Vanessa puts it: “I even tell Apple, out of all three of the companies that they referred me to, Payam was the best, especially with price range. They’re just the best, not just with the pricing, with their customer service, and I’m grateful.” Her iPhone data recovery customer review speaks for itself.

iPhone Data Recovery Services at Payam Data Recovery

Vanessa’s iPhone data recovery customer review experience is one of thousands of successful iPhone data recovery cases completed by Payam Data Recovery. The team recovers data from all iPhone models including devices that are completely dead, liquid damaged, stuck in boot loops, or have cracked screens.

iPhone data recovery operates on a No Fix, No Fee basis. You only pay if we successfully recover your data. Pricing is fixed regardless of the fault type:

• Economy: $795 Inc GST (1 to 2 weeks)
• Priority: $1,500 Inc GST (4 to 7 days)
• Emergency: $2,500 Inc GST (as fast as possible)

You must know your iPhone passcode or PIN for recovery to be possible. All prices include GST and free return postage within Australia. As this iPhone data recovery customer review shows, international customers like Vanessa are welcome, and the team will guide you through the shipping process.

Payam Data Recovery serves customers across Australia with laboratories in Sydney, Melbourne, and Brisbane, plus secure drop-off points in Perth and Adelaide with free shipping both ways. We also welcome international customers from the USA, New Zealand, UK, and worldwide. Nobody will try harder or invest more expertise into your case.

Frequently Asked Questions: iPhone Data Recovery

Based on questions commonly asked by customers like Vanessa, here are answers to help with your own iPhone data recovery customer review of options and services.

About Payam Data Recovery

Payam Data Recovery is Australia’s longest-established data recovery company, founded in 1998 with over 150,000 successful recoveries completed. The company recovers over 5,000 iPhones per year and is trusted by over 2,000 IT professionals and computer repair businesses across Australia.

With full-service laboratories in Sydney (including the head office and main specialised lab in Rhodes, NSW), Melbourne, and Brisbane, plus secure drop-off points in Perth and Adelaide with free shipping both ways, Payam Data Recovery serves customers across Australia and internationally. All recovery work is performed in Australia and is never outsourced overseas. This iPhone data recovery customer review reflects the standard of service the company delivers to every customer.

Related iPhone Data Recovery Case Studies

If Vanessa’s iPhone data recovery customer review has you interested in seeing more of the technical work behind these recoveries, explore these related case studies:

• iPhone 15 Data Recovery Case Study (Vanessa’s Full Recovery Story)
• Liquid Damaged iPhone Data Recovery Case Study
• iPhone Water Damage Data Recovery
• How to Recover Data From a Broken iPhone

Full Video Transcript: Vanessa’s iPhone Data Recovery Customer Review

Hi, my name is Vanessa. My phone completely died on me last year before Christmas. I was not able to recover my data with Apple or anything. They referred me to three companies, to which three of them were out of my price range. Payam was the one where I was like, “Okay, this is pretty decent.” I reached out to them. They gave me an estimate. I had an issue with customs sending it to them, a payment thing. Payam reached out to me letting me know. I contacted the customs department. It was a back and forth type of thing. Took quite a while. Payam was there with me every step of the way with email, text, and everything. And the phone finally went to them. They said they were able to recover it, and we proceeded through the process. They worked every step of the way with me with the pricing and everything. They sent it back to me and I had all my photos, my videos, but for some reason on my laptop I could not view it. So, they helped find a website or an app to convert all the files to, which I’m grateful for. And they were just absolutely amazing. This is the place I would refer everyone to. I even tell Apple, out of all three of the companies that they referred me to, Payam was the best, especially with price range, because I know pricing for data recovery is pretty high up there, and they’re just the best, not just with the pricing, with their customer service, and I’m grateful.