Case Studies

WD head crash case study explains a Western Digital external hard drive that failed after being dropped while connected to a laptop. The drive was sent from Perth, Western Australia…

iPhone 14 Plus water damage case study explains a liquid-damaged iPhone 14 Plus that had already been to two repair shops without success. Even after an initial short circuit was…

2019 16-inch MacBook Pro no power case study explains how data was recovered from an unresponsive MacBook Pro after a logic board power fault. The laptop would not turn on…

Samsung hard drive data recovery case study documents a real recovery performed for Ben from Melbourne after his external Samsung hard drive was accidentally dropped and began making clicking sounds…

SanDisk SSD data recovery case study documents a successful recovery performed for Simon from Adelaide after his SanDisk SSD Plus suddenly stopped working without warning. The SSD was completely unresponsive,…

MacBook liquid damage data recovery can still be possible even when a MacBook Pro will not turn on after a spill and there is no backup. This MacBook liquid damage…

Case Study Summary Client: Jennifer (Perth, Western Australia) Device: USB flash drive Problem: Physically damaged USB connector, no response when plugged in Recovery method: Connector replacement using precision soldering, then…

Case Study Summary Client: Marcus (Brisbane, Australia) Device: Samsung Galaxy S10 Problem: Phone would not turn on after water damage Recovery method: Component-level repair using microsoldering Outcome: 3,500 photos and…

Case Study Summary Client: Adrian (business owner, Australia) Device: 2.5-inch SATA SSD Problem: SSD not recognised due to NAND degradation Solution: Firmware-level translator rebuild Outcome: Majority of critical business data…

Case Study Summary Client: Samuel (business owner, Australia) Device: DVR internal hard drive Problem: Clicking drive with motor stalling caused by failed read and write heads Solution: Cleanroom head replacement…