This is a story about a tricky iPhone 14 Plus data recovery job. The phone had suffered liquid damage, and to make things even more complicated, it had already been to two other repair shops that couldn’t get the data back. Even after the first engineer at Payam managed to fix a short circuit, the phone still wouldn’t turn on.
Why Waterproof Phones Still Get Liquid Damage
It’s a common misconception that waterproof phones can’t be damaged by liquids. The truth is, especially after repairs like screen or charging port replacements, if the phone isn’t properly resealed, water can still get in. This iPhone 14 Plus is a prime example.
The Diagnostic Process: Going Beyond the Obvious
I got to see the process firsthand. The specialist connected the phone to a DC power supply, which is a key tool for monitoring exactly how much power the phone is drawing. The initial readings suggested a problem with the storage chip not getting the right power, or perhaps the data connections to it were faulty.
To figure this out, the engineer meticulously traced every single power line going to the NAND storage chip. All of these tested out fine, which meant the issue wasn’t a simple power supply problem to the chip itself.
Finding the Hidden Problem
The next step was to test the data lines – the ones that actually carry the information between the storage chip and the phone’s processor. This is where the real problem was found: one of the critical data lines was completely dead. This is something the previous repair shops had missed.
Suspecting that water damage had caused corrosion underneath the NAND chip, the specialist carefully removed the chip. And there it was: oxidation and corrosion on the tiny solder balls connecting the chip to the phone’s board. These microscopic issues are often invisible with basic diagnostic tools.
The Payam Approach: No Fix, No Fee
Payam operates on a ‘no fix, no fee’ policy. They don’t give up easily, always looking for a solution. This case really shows that sometimes, the problem isn’t just what’s obviously broken on the surface, but what’s secretly damaged underneath, hidden from plain sight.
The Successful Recovery
After addressing the corrosion on the solder balls, the phone booted up successfully. The team managed to recover over 12,000 photos and 700 videos – all the client’s most important data. They even provided a full iTunes backup on a USB drive.
This story highlights the importance of professional data recovery services, especially when other shops have failed. If you’ve been told your iPhone data is unrecoverable, or if you’re dealing with liquid damage after previous repairs, it’s worth looking into expert help. You can get a free quote here: https://www.payam.com.au/free-data-recovery-quote/. For more information on mobile phone data recovery, see: https://www.payam.com.au/mobile-phone-data-recovery/