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WD MyPassport Not Detected Data Recovery

18/05/20254 minute read
Blue data bank with USB cable for recovery at Payam Data Recovery, Australia.

 

Expert WD MyPassport Not Detected Data Recovery Across Australia

Benefits of Our Recovery Services

Lost critical files because your WD MyPassport is not detected? Our team at Payam Data Recovery specialises in recovering data from WD MyPassport hard drives that aren’t recognised by Windows or Mac computers. With over 27 years of experience since 1998, we’ve restored data from over 50,000 devices, including models like WD My Passport Ultra and WD My Passport for Mac. Our advanced facilities, featuring a Class-100 ISO certified cleanroom environment, ensure precise recovery for issues like physical damage, firmware corruption, or connection failures. Whether your WD MyPassport is not working, we can help. Start with a free quote today.

How We Recover Your Data

Free Assessment Process

When your WD MyPassport is not detected, our team begins with a free assessment within 1-2 business days. Using tools like the PC-3000, we diagnose issues such as damaged PCBs, head crashes, or firmware errors. You’ll receive a detailed report on the problem, recovery timeline, and pricing options (economy, priority, or emergency). If approved, we transfer your data to a new external hard drive or SSD; if declined, there’s no cost, and your hard disk is returned unharmed. For urgent cases, a $150 assessment prioritises your device within 1-2 hours. Get a Free Quote now.

Why We Don’t Repair Hard Drives

If you’re looking to repair your hard drive or fix your hard disk, it’s important to understand how data recovery professionals operate. A broken or failed HDD, like a WD MyPassport not working, is often fragile and unstable after repair, especially if the original heads are damaged, the platter has scratches, or the drive has numerous bad sectors. Repaired hard disk drives deteriorate over time and typically fail again within hours or days, making them unreliable for ongoing use. For this reason, our team at Payam Data Recovery does not offer hard drive repair as a service. Instead, we copy all your files to a brand-new, reliable external USB hard drive at a low cost, ensuring you receive your data on a stable device. For specialised needs, such as restoring a computer’s original setup, you can request a sector-to-sector exact clone copy of your drive, which we provide upon request.

Recovery Timelines

Most HDD recoveries are completed within days following the 1-2 business day assessment. However, complex cases, such as hard disks with damaged heads, seized spindle motors, or extensive read errors, typically require up to several weeks to ensure thorough and reliable recovery. Our team uses advanced techniques, like PCB swaps with our 20,000+ donor drives or cleanroom repairs, to maximise success.

Our Australian Locations

Looking for a data recovery company near you? Our team operates six advanced labs across Australia, ensuring accessible WD MyPassport not detected recovery services. If you’re wondering, “Is there a data recovery company near me?” our offices are ready to assist:

  • Sydney: Level 11, 65 York Street, Sydney, NSW, 2000
  • Rhodes: Ground Floor, 5 Rider Boulevard, Rhodes, NSW, 2138
  • Melbourne: Level 11, 456 Lonsdale Street, Melbourne, VIC, 3000
  • Brisbane: Level 10, 95 North Quay, Brisbane, QLD, 4000
  • Adelaide: Level 24, 91 King William Street, Adelaide, SA, 5000
  • Perth: Level 28, AMP Tower, 140 St Georges Terrace, Perth, WA, 6000

You can post your hard drive to any lab, wrapping it with at least 4cm of bubble wrap on all sides for safe shipping. Payam proudly serves international clients, welcoming customers worldwide to our trusted data recovery services.

What Our Clients Say

Client Success Stories

Our clients’ trust reflects our expertise in WD MyPassport not detected recovery. Here are two reviews:

“My WD MyPassport wasn’t detected, and I feared losing years of photos. Payam recovered everything quickly. Amazing service!” – Sydney Client
“Dropped my WD MyPassport, and it stopped working. Payam saved all my files. Highly professional!” – Melbourne Client

Contact Us

If your WD MyPassport is not detected or not working, contact our team now. Call 1300 444 800 or complete our online form to receive information and pricing for data recovery services. A data recovery engineer will call to discuss your issue. Submit a job at . With transparent pricing and no cost if you don’t proceed, Payam is your trusted choice. Get a Free Quote today!

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