Why Is My WD MyBook External USB Hard Drive Not Detected?
A WD MyBook External USB hard drive not detected issue usually starts with a quiet drive and no detection by your computer. These drives are encrypted by hardware, making DIY solutions risky. Common causes include:
- Physical damage after a fall
- USB board failure or firmware corruption
- Internal head crashes or bad sectors
To understand technical HDD failure types, read this HDD case study from Hard Disk Sentinel.
Payam Data Recovery in Sydney performs thorough HDD platter checking to recover data from damaged hard drives.
Can WD MyBook Drives Be Recovered?
Yes. While the drive may not be reusable, the data can usually be retrieved. We don’t repair, we extract. Using PC-3000 and donor parts, we work around encryption and physical faults. Whether it’s a firmware lock or damaged head, we’ve seen it before.
To learn how software interacts with hardware errors, visit HDDScan for diagnostics.
Payam Data Recovery staff in Sydney carefully select donor HDDs to assist in data recovery from damaged hard drives.
How Payam Handles File Extraction from WD MyBook Drives
Step 1: Free Assessment
Bring or post your drive to one of our six labs. We’ll test and quote you within 1–2 business days.
Step 2: Your Approval
You choose the service speed: economy (1–3 weeks), priority, or emergency. No work begins without approval.
Step 3: Recovery
In our ISO-certified Class-100 cleanroom, engineers use tools like DeepSpar and PC-3000 to extract your files.
Step 4: Delivery
Your recovered data is returned on a new USB or SSD. Sector-by-sector clones are available if requested.
- Australia’s oldest data recovery company since 1998
- 150,000+ successful recoveries
- Real CBD labs (not drop-off points) in 6 major cities
- ISO-certified Class-100 cleanroom for internal work
- No outsourcing, no offshoring—only expert in-house engineers
- Over 2,000 verified 5-star reviews online
- Trusted by government departments, ASX-listed companies, and 2,000+ IT providers
- More successful recoveries each year than any other provider in Australia
Payam Data Recovery in Sydney specialises in HDD platter checking, ensuring safe data recovery from damaged hard drives.
Cost and Timeline for WD MyBook File Recovery
File recovery costs range from AUD 375 to 2000 depending on fault type. Most jobs complete in 1–3 weeks. Priority options are faster. If your WD MyBook external USB hard drive is not detected and contains critical files, book a free quote.
FAQs About WD MyBook External USB Hard Drive Not Detected
- How long does recovery take? 1–2 days for assessment, then 3–10 working days for most jobs.
- How much does it cost? From AUD 375 to 2000 depending on the issue and speed required.
- Can you recover from encrypted drives? Yes, even if your WD MyBook external USB hard drive is not detected, we can handle its encryption.
- Is my data secure? All work is done in-house under strict confidentiality and data security standards.
Other Devices We Recover
- WD My Passport, WD Elements, WD Easystore
- Seagate Backup Plus, Toshiba Canvio, Lacie Rugged
- Apple MacBook Air M2, MacBook Pro, iMac
- Microsoft Surface Pro, Surface Laptop
- RAID arrays, Synology NAS, QNAP NAS
Ready to Get Your Files Back?
If your WD MyBook external USB hard drive is not detected or won’t power on, contact Payam today. Book your free quote now. Call 1300 444 800 or read more reviews before you decide.
Our Labs Across Australia
- Sydney: Level 11, 65 York Street, Sydney, NSW
- Rhodes: Ground Floor, 5 Rider Boulevard, Rhodes, NSW
- Melbourne: Level 11, 456 Lonsdale Street, Melbourne, VIC
- Brisbane: Level 10, 95 North Quay, Brisbane, QLD
- Adelaide: Level 24, 91 King William Street, Adelaide, SA
- Perth: Level 28, 140 St Georges Terrace, Perth, WA
Real CBD labs with engineers on site. No drop-off agents or third-party handling.