Benefits of Our Recovery Services
Experiencing data loss from your Toshiba external hard drive can be stressful. If your Toshiba hard drive is not working or not being detected, our experts can help. At Payam Data Recovery, we specialise in retrieving data from all Toshiba models, ensuring your valuable information is recovered efficiently. Our services are available across Australia, providing you with local support and expertise.
Common Toshiba Hard Drive Issues We Handle
- Drives not detected or recognized by Windows or Mac computers.
- Clicking or ticking sounds indicating damaged read/write heads.
- Drives asking to be formatted or showing up as a RAW file system.
- Beeping or buzzing noises due to seized spindle motors.
- No power or not spinning, often caused by a burnt or damaged PCB.
- Slow performance or freezing due to bad sectors or read errors.
- Incorrect capacity showing (e.g., 0GB) resulting from firmware issues.
- Data loss from accidental deletion, formatting, or partition corruption.
Popular Toshiba Hard Drive Models We Support
We provide data recovery services for all Toshiba hard drive models, including popular lines like:
- Canvio Basics: 1TB, 2TB, 4TB models (e.g. HDTB510XK3AA, HDTB520XK3AA, HDTB540XK3CA)
- Canvio Advance: 1TB, 4TB models (e.g. HDTC910XK3AA, HDTC940XK3CA)
- Canvio Ready: 1TB, 2TB, 4TB models (e.g. HDTP310XK3AA, HDTP320XK3AA, HDTP340XK3CA)
- Canvio Flex: 2TB, 4TB models (e.g. HDTX120XK3AA, HDTX140XK3CA)
- Canvio Partner: 2TB, 4TB models (e.g. HDTB420EK3AA, HDTB440EK3CA)
- L200 Series: 500GB–2TB laptop HDDs (e.g. MQ01ABD050, MQ04ABF100, MQ04ABD200)
- N300 Series: 4TB–6TB NAS drives (e.g. HDWG480XZSTA, HDWG460XZSTA)
- X300 Series: 4TB–6TB performance desktop drives (e.g. HDWR440XZSTA, HDWR460XZSTA)
- Enterprise MG Series: high-capacity drives (e.g. 18TB MG09ACA18TE)
No matter the Toshiba model or capacity, our team can likely recover your data.
How We Recover Your Data
Our recovery process is designed to be transparent and efficient:
- Free Assessment: We offer a free evaluation of your hard drive within 1–2 business days.
- Detailed Quote: You receive a comprehensive quote outlining the issue, recovery options, and pricing.
- Recovery Process: Upon approval, our skilled technicians perform the recovery using specialised equipment in an ISO-14644-1 Class 5 (Class 100) cleanroom environment to protect your hard drive from dust and further damage.
- Data Return: Once successful, your recovered data is provided on a new external hard drive or SSD, or you may supply your own drive for us to copy the data onto.
If you choose not to proceed with the recovery after the assessment, there’s no cost. Your device will be returned to you unharmed.
Our Australian Locations
We have advanced data recovery labs across Australia to serve you better. You can bring or send your Toshiba hard drive to any of our offices:
- Sydney: Level 11, 65 York Street, Sydney NSW 2000
- Rhodes (Sydney): Ground Floor, 5 Rider Boulevard, Rhodes NSW 2138
- Melbourne: Level 11, 456 Lonsdale Street, Melbourne VIC 3000
- Brisbane: Level 10, 95 North Quay, Brisbane QLD 4000
- Adelaide: Level 24, 91 King William Street, Adelaide SA 5000
- Perth: Level 28, 140 St Georges Terrace, Perth WA 6000
Contact Us
If you’re facing issues with your Toshiba hard drive not working or any data loss scenario, don’t hesitate to reach out for help.
Phone: 1300 444 800
Complete our online form to receive a free quote and more information about the data recovery process. A data recovery engineer (not a salesperson) will then call you to discuss your issue in detail and outline the next steps.
What Our Clients Say
“Payam recovered all my data from a corrupted Toshiba hard drive. Exceptional service!” – Melbourne Client
“I thought my photos were lost forever, but Payam’s team brought them back. Highly recommend!” – Brisbane Client
Learn More About Our Recovery Successes
Interested in how we’ve successfully recovered data from various hard drives? Check out these examples of our work:
- Hard Drive PCB Repair & Data Recovery
- Hard Drive Recovery Australia
- Saving Photos from a Failed Drive in Melbourne
- Client’s Journey to Recover Data from a Clicking Drive
Frequently Asked Questions
Does Toshiba offer data recovery?
No. Toshiba does not provide data recovery services. If your drive fails under warranty, they may replace the hard drive but will not retrieve your data. In fact, Toshiba often refers customers to professional companies like Payam Data Recovery to get their files back before issuing a replacement.
Why should I use your company instead of another one closer to my home?
Payam Data Recovery is the most experienced and trusted data recovery company in Australia. Choosing an inexperienced provider could cause further damage to your hard drive, potentially making the problem worse. Your important data deserves expert care and the highest chance of recovery, which is why clients across Australia turn to Payam for our expertise.
How much will it cost?
The price depends on the problem and complexity of the failure. We always provide a free check-up to diagnose the issue first. In most non-urgent cases, data recovery costs usually range from $375 to $2,000 AUD. You will receive a firm quote after we evaluate your drive, so you’ll know the exact price before we begin.