Seagate Drive Not Showing Up? Your Data Isn’t Gone
You plug in your Seagate external hard drive, expecting your files to appear, but see nothing. Whether it’s a portable Backup Plus Slim or a 3.5″ Expansion Desktop, a Seagate external hard drive not detected can spark worry. Your photos, videos, or work files are at risk, but don’t lose hope. Payam Data Recovery, Australia’s oldest data recovery company since 1998, specializes in Seagate drives. With 150,000+ successful recoveries, our 15 engineers can likely save your data.
Why Payam?
- Australia’s oldest data recovery company since 1998
- 150,000+ successful recoveries
- Real labs in Sydney, Melbourne, Brisbane, Adelaide, Perth
- Trusted by government agencies and 2000+ IT companies
Safe Steps to Check Your Seagate Drive
If your Seagate external hard drive is not detected, try these safe steps first:
- Confirm Power for Desktop Drives: For 3.5″ models like Seagate Expansion Desktop, use the original power adapter. A laptop charger can cause PCB damage or a burning smell; stop if you notice this.
- Listen for Sounds: Clicking or silence may indicate physical damage. Don’t keep trying to power on.
- Swap Cables or Ports: Test a new USB cable or different port.
- Test on Another Computer: See if the drive appears on a different device.
- No Luck? Stop to avoid data loss. Get your free quote now.
Caution: Avoid recovery software or opening the drive, as these can destroy data. If you suspect a drop or burnt smell, Payam’s cleanroom expertise is critical.
Mistakes That Harm Your Seagate Drive
Protect your data by avoiding these errors:
- Ignoring Burning Smells: Powering a drive with a burnt smell can ruin recovery chances.
- Wrong Power Adapters: Using a laptop charger on a 3.5″ Seagate Expansion can damage the PCB.
- DIY Fixes: Unverified tools or software can overwrite your files.
Payam’s professional tools ensure safe recovery. Start your recovery today.
Why Your Seagate Drive Fails to Appear
Common Issues
A Seagate external hard drive not detected means your computer can’t access it, affecting models like One Touch or Game Drive. Causes include:
- Damaged USB cable or port
- Overvoltage from a wrong adapter, causing PCB damage or smoke
- Physical damage from drops, kids hitting desks, or objects falling on the drive
- Corrupted file system
- Faulty PCB or firmware
Seagate-Specific Risks
Seagate’s 3.5″ drives, like Expansion Desktop, are prone to power adapter errors, while portable models like Backup Plus Slim face risks from improper ejection or drops. Payam can recover data from any Seagate model. Learn about HDD recovery.
Can Data Be Recovered From a Seagate Drive Not Detected?
Yes, Payam can often recover data from Seagate external hard drives that fail to appear, including portable and 3.5″ desktop models. Home fixes, like powering on after a drop or using disk tools, risk overwriting data. Our cleanroom facilities and 15 engineers handle PCB repairs, physical damage, or file system issues. Don’t take chances. Get your free quote now.
Testimonial: “My Seagate Game Drive for Xbox stopped working after my son knocked it off the table. Payam saved all my game progress in a week!” – Tom, Melbourne
How Payam Recovers Your Seagate Data
Our process is tailored for Seagate drives:
- Free Evaluation: We diagnose your drive in one of our six CBD labs within 1-2 days.
- Transparent Quote: You get a clear cost and timeline.
- Expert Recovery: We fix file systems, replace PCBs, or repair physical damage in cleanrooms.
- Data Delivery: Your files are returned on a new drive.
Discover our success stories. Read more.
Why Payam Is Your Best Choice
Payam, Australia’s largest data recovery company, has six labs and 15 engineers. Our real labs in Sydney, Melbourne, Brisbane, Adelaide, and Perth CBDs outperform competitors’ virtual offices. Since 1998, we’ve completed 150,000+ recoveries, trusted by government agencies and 2000+ IT firms. Need it fast? Our same-day priority service or 1-2 day free evaluation delivers. Begin recovery now.
Cost of Seagate Drive Recovery
Non-urgent recovery costs $375 to $2000 AUD, with priority services at a premium. Costs depend on:
- File system issues: Quick and affordable
- PCB or firmware damage: More complex, often from wrong adapters
- Physical damage: Complex, needing cleanroom work for drops
Recovery takes 1-2 days to weeks. Our free evaluation provides details. Get your free quote now.
Frequently Asked Questions
What causes a Seagate external hard drive to stop working?
Issues like wrong power adapters, physical drops, faulty cables, or corrupted file systems can prevent detection. Payam’s free evaluation finds the cause.
Can Payam recover data from any Seagate drive model?
Yes, Payam handles all Seagate external drives, from Backup Plus to Expansion Desktop, regardless of the issue.
What if my Seagate drive smells burnt or was dropped?
A burnt smell or drop indicates PCB or physical damage. Stop using the drive and contact Payam for professional data recovery.
Seagate Models We Recover
Payam recovers data from Seagate external hard drives (2020-2025), including portable and 3.5″ desktop models. Here are 50 models we support:
| Model Name | Series | Type |
|---|---|---|
| Backup Plus Slim | Backup Plus | Portable |
| Backup Plus Portable | Backup Plus | Portable |
| Expansion Desktop | Expansion | Desktop |
| Expansion Portable | Expansion | Portable |
| Game Drive for Xbox | Game Drive | Portable |
| Game Drive for PlayStation | Game Drive | Portable |
| One Touch Hub | One Touch | Desktop |
| One Touch Portable | One Touch | Portable |
| Portable Drive | Basic | Portable |
| Fast SSD | SSD | Portable |
| FireCuda Gaming Dock | FireCuda | Desktop |
| One Touch SSD | One Touch | Portable |
| Backup Plus Ultra Touch | Backup Plus | Portable |
| Expansion SSD | Expansion | Portable |
| Game Drive Hub for Xbox | Game Drive | Desktop |
| One Touch with Password | One Touch | Portable |
| Backup Plus Hub | Backup Plus | Desktop |
| Expansion Desktop (2021) | Expansion | Desktop |
| Backup Plus Slim (2021) | Backup Plus | Portable |
| Game Drive for PS5 | Game Drive | Portable |
| One Touch Hub (2022) | One Touch | Desktop |
| Expansion Portable (2022) | Expansion | Portable |
| FireCuda Gaming SSD | FireCuda | Portable |
| Backup Plus Portable (2022) | Backup Plus | Portable |
| Game Drive for Xbox (2023) | Game Drive | Portable |
| One Touch SSD (2023) | One Touch | Portable |
| Expansion Desktop (2023) | Expansion | Desktop |
| Backup Plus Slim (2023) | Backup Plus | Portable |
| Game Drive for PS4 (2023) | Game Drive | Portable |
| One Touch Hub (2024) | One Touch | Desktop |
| Expansion Portable (2024) | Expansion | Portable |
| FireCuda Gaming Dock (2024) | FireCuda | Desktop |
| Backup Plus Ultra Touch (2024) | Backup Plus | Portable |
| Game Drive for Xbox SSD | Game Drive | Portable |
| One Touch with Password (2024) | One Touch | Portable |
| Expansion SSD (2024) | Expansion | Portable |
| Backup Plus Hub (2024) | Backup Plus | Desktop |
| Game Drive for PS5 (2024) | Game Drive | Portable |
| One Touch SSD (2025) | One Touch | Portable |
| Expansion Desktop (2025) | Expansion | Desktop |
| Backup Plus Slim (2025) | Backup Plus | Portable |
| Game Drive for Xbox (2025) | Game Drive | Portable |
| FireCuda Gaming SSD (2025) | FireCuda | Portable |
| One Touch Hub (2025) | One Touch | Desktop |
| Expansion Portable (2025) | Expansion | Portable |
| Backup Plus Portable (2025) | Backup Plus | Portable |
| Game Drive Hub for Xbox (2025) | Game Drive | Desktop |
| One Touch with Password (2025) | One Touch | Portable |
| Expansion SSD (2025) | Expansion | Portable |
| FireCuda Gaming Dock (2025) | FireCuda | Desktop |
Payam can recover data from these and other Seagate models, no matter the issue.
Our Australian Labs
Payam has real labs with on-site engineers, not virtual offices:
- Sydney: Level 11, 65 York Street, Sydney, NSW, 2000
- Rhodes: Ground Floor, 5 Rider Boulevard, Rhodes, NSW, 2138
- Melbourne: Level 11, 456 Lonsdale Street, Melbourne, VIC, 3000
- Brisbane: Level 10, 95 North Quay, Brisbane, QLD, 4000
- Adelaide: Level 24, 91 King William Street, Adelaide, SA, 5000
- Perth: Level 28, AMP Tower, 140 St Georges Terrace, Perth, WA, 6000
Start Your Seagate Recovery Today
Don’t let a Seagate external hard drive not detected cost you your data. Act now. Get your free quote now or call us: 1300 444 800. Overseas? Ship your drive for expert service. With labs in Sydney, Melbourne, Brisbane, Adelaide, and Perth CBDs, Payam ensures fast, reliable recovery for all Seagate models.