When your Seagate hard drive fails without warning, you need expert data recovery specialists who understand the unique challenges these drives present. At Payam Data Recovery, we specialise in recovering data from all Seagate external and internal hard drive models, with industry-leading success rates for even the most challenging failures.
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Lost Data on Your Drive?
Don’t worry. Our specialists can recover your valuable files with a high success rate.
Why Choose Our Seagate Hard Drive Data Recovery Services
Seagate drives feature proprietary firmware and unique physical architecture that requires specialised knowledge to recover successfully. Our data recovery services offer significant advantages over DIY recovery attempts that often worsen the situation:
- Certified technicians perform advanced recoveries in a Class-100 ISO certified cleanroom environment
- Specialised equipment designed specifically for Seagate drive architecture and firmware
- Expert knowledge of PCB designs, adaptive head technology, and SMR recording
- Extensive library of donor parts for all models dating back to the early 2000s
- Industry leading success rates, typically 99% for most issues, 85% for complex cases
We specialise in common Seagate hard drive failures, including:
- Clicking or beeping sounds (indicating head issues in Backup Plus and Expansion drives)
- Grinding noises (common in older BarraCuda and Desktop External models)
- Drive not detected by computer (USB interface failure in Portable and One Touch models)
- Firmware corruption (particularly in Backup Plus Slim and Expansion models)
- Stuck spindle motors (common in Backup Plus Desktop models)
- Accidental formatting or deleted partitions
- Power surge damage affecting circuit boards
- Physical damage from drops or impacts
- Water or liquid damage affecting internal components
See how we saved 50,000 photos from a Melbourne photographer’s failed drive, demonstrating our expertise with damaged hard drives.
Get a Free Quote today and let us help recover your valuable data from your drive.
Popular Models We Recover
We recover data from all Seagate drives as well as all other brands and models. Here are some of the most common Seagate drives we see in our recovery labs:
Backup Plus & Expansion Series (External USB Drives)
The Backup Plus and Expansion series are Seagate’s most popular external drives. These drives commonly suffer from USB controller failures, head crashes after drops, and firmware issues. We’ve recovered thousands of these drives with excellent success rates.
- Seagate Backup Plus Slim series (STHN1000402/2000402/4000402) – 1TB, 2TB and 4TB models
- Backup Plus Portable series (STHP4000400/5000400) – 4TB and 5TB models
- Backup Plus Hub series (STEL8000300/10000400) – 8TB and 10TB desktop models
- Expansion Portable series (STEA1000400/2000400/4000400) – 1TB, 2TB and 4TB models
- Expansion Desktop series (STEB4000300/8000100/10000400) – 4TB, 8TB and 10TB models
One Touch & Game Drive Series (Specialised External Drives)
These premium external drives feature enhanced backup software and specialised designs. The One Touch series often experiences issues with its touch-activated backup feature, while Game Drives can develop problems from frequent connection/disconnection from consoles.
- One Touch series (STKY1000403/2000403/4000400) – Available in 1TB, 2TB and 4TB capacities
- Game Drive for Xbox (STEA4000402) and PlayStation (STGD4000400) – 4TB gaming drives
- Ultra Touch series (STHH1000301/2000301) – Premium fabric-covered 1TB and 2TB drives
- LaCie Rugged Mini series (301558/9000298) – Ruggedised drives in 1TB and 4TB capacities
BarraCuda & FireCuda Series (Internal SATA Drives)
These are Seagate’s flagship internal consumer drives. BarraCuda drives are commonly found in desktop computers, while FireCuda drives combine traditional hard disk storage with SSD caching for improved performance. We specialise in recovering these drives after mechanical failures, PCB damage, and logical corruption.
- BarraCuda series (ST1000DM010/2000DM008/4000DM004) – 1TB, 2TB and 4TB desktop drives
- BarraCuda Pro series (ST8000DM005) – High-performance 8TB desktop drive
- FireCuda series (ST2000DX002) – 2TB hybrid drive with SSD cache
- Mobile BarraCuda series (ST2000LM015) – 2TB laptop drive
IronWolf & SkyHawk Series (Specialised Internal Drives)
These specialised drives are designed for NAS systems (IronWolf) and surveillance systems (SkyHawk). They operate in challenging environments, often running 24/7, and can develop unique issues related to continuous operation. Our recovery specialists have extensive experience with both consumer and enterprise versions of these drives.
- IronWolf series (ST4000VN008/8000VN004) – 4TB and 8TB NAS drives
- IronWolf Pro series (ST14000NE0008/16000NE000) – 14TB and 16TB enterprise NAS drives
- SkyHawk series (ST4000VX007/8000VX004) – 4TB and 8TB surveillance drives
- Exos Enterprise series (ST16000NM001G/18000NM000J) – 16TB and 18TB enterprise drives
Our advanced equipment and techniques allow us to recover data from these and all other models, including older legacy drives and the latest high-capacity models with SMR (Shingled Magnetic Recording) technology.
Our Data Recovery Process
Free Assessment and Quotation
Payam offers a free assessment and quote within 1 to 2 business days, detailing the problem, timeline, and economy, priority, or emergency options. If approved, Payam can supply a new external hard drive or SSD, or you may provide your own; if declined, there’s no cost, and the device is returned unharmed. Payam provides honest, transparent pricing, and if you choose not to proceed, you can ask to have your hard drive returned with no obligation.
For urgent cases, a $150 urgent assessment prioritises your device within 1 to 2 hours for faster recovery.
| Service Level | Assessment Time | Typical Turnaround | Best For |
|---|---|---|---|
| Standard | 1-2 business days | 5-7 business days | Non-urgent personal data |
| Priority | Same day | 2-4 business days | Important business files |
| Emergency | 1-2 hours ($150) | 24-48 hours | Critical time-sensitive data |
Advanced Recovery Methods for Seagate Drives
Our team has restored countless Seagate hard drives with our hard drive data recovery services. We use specialised tools designed specifically for Seagate drive architecture, giving you the best possible chance of recovery.
Our Seagate-specific recovery techniques include:
- Advanced head calibration for Seagate’s unique adaptive head technology
- Specialised PCB repair and ROM transfer – watch our video showing how we repair drive circuit boards
- Proprietary techniques for recovering from firmware modules corruption
- Custom tools for addressing SMR (Shingled Magnetic Recording) technology
- Special methods for unique servo track writing patterns
- USB bridge chip repair and bypass for external drives
Visit our hard drive recovery page to see examples of successful recoveries from damaged drives like yours.
What Our Clients Say
“My Backup Plus 4TB stopped working right before a major project deadline. It contained months of work that wasn’t backed up. The team at Payam Sydney recovered everything within days. Their service was outstanding and saved my business thousands of dollars.” – Mark J., Sydney
“After my BarraCuda started making clicking noises, I was devastated thinking I’d lost years of family photos. The Payam team in Brisbane recovered 100% of my files at a reasonable price. I couldn’t be more grateful.” – Sarah M., Brisbane
Our Australian Locations
We provide hard drive data recovery services Australia wide with labs in:
- Sydney: Level 11, 65 York Street, Sydney, NSW, 2000
- Rhodes: Ground Floor, 5 Rider Boulevard, Rhodes, NSW, 2138
- Melbourne: Level 11, 456 Lonsdale Street, Melbourne, VIC, 3000
- Brisbane: Level 10, 95 North Quay, Brisbane, QLD, 4000
- Adelaide: Level 24, 91 King William Street, Adelaide, SA, 5000
- Perth: Level 28, AMP Tower, 140 St Georges Terrace, Perth, WA, 6000
Our advanced facilities across Australia are equipped with the latest tools for Seagate hard drive recovery. All work requiring a dust-free environment is performed in a Class-100 ISO certified cleanroom environment for optimal results.
Contact Us for Hard Drive Data Recovery
Don’t risk your valuable data with inexperienced recovery attempts that could cause permanent damage. Payam has operated for over 27 years (since 1998), recovering over 50,000 devices with a team of highly skilled specialists.
- Phone: 1300 444 800
- Get a Free Quote – Complete our online form to receive information and pricing for data recovery services, and a data recovery engineer will call to discuss your issue.
- Start Your Recovery Job
Whether you’re dealing with a clicking Backup Plus, accidental formatting of your BarraCuda drive, water damage to your Expansion drive, or any other hard drive failure, our services provide the best chance of retrieving your irreplaceable files.
Payam serves Australian Government, Police, top 100 companies, universities, and 2,000+ IT providers. See what our satisfied clients have to say about our data recovery success, with a 4.9/5 rating from 1,818 Google reviews.
If you’re wondering how to recover data from a failed drive or need advice on your specific situation, our specialists are ready to help. Read our success stories to see how we’ve helped clients just like you recover their precious data.
Ready to Recover Your Hard Drive?
Our specialists are standing by to help recover your valuable data.
Frequently Asked Questions
How much does Seagate hard drive data recovery cost?
The cost of hard drive data recovery depends on the specific issue with your drive. We offer a free assessment and provide a transparent quote before any work begins. Pricing is based on the type of failure (logical, electronic, or mechanical), the recovery priority level, and the complexity of the recovery. We provide honest pricing with no hidden costs.
What causes Backup Plus drives to click?
Clicking noises in Backup Plus drives typically indicate head assembly problems. This may be caused by physical impact (dropping the drive), manufacturing defects, or normal wear and tear. When the read/write heads are damaged or misaligned, they can’t properly read data from the platters, resulting in the clicking sound. This is a serious issue requiring professional recovery in a cleanroom environment to prevent further damage.
Can you recover data from a drive that won’t power on?
Yes, we can recover data from drives that won’t power on in most cases. Non-powering drives typically have PCB (Printed Circuit Board) failures, power connector issues, or internal component damage. We have specialised equipment to diagnose and repair these issues, including ROM transfer capabilities for Seagate’s unique firmware architecture. Even drives with severe electronic damage can usually be recovered by our expert technicians.
How long does hard drive data recovery take?
Most standard hard drive data recovery cases are completed within 5-7 business days after approval. For urgent cases, we offer priority and emergency services that can reduce turnaround time to 24-48 hours. The exact timeframe depends on the type and severity of damage, as well as the service level you choose. Particularly complex recoveries, such as severe mechanical failures in high-capacity drives, may take slightly longer.