Case Studies
Portable SSD Data Recovery: 12,000 Music Files Saved After a Firmware Failure
Client: Anthony, a music producer in Melbourne, Victoria Device: Dynabook Boost X20 1TB portable SSD (USB-C) Problem: The power light flashed once on connection, then the drive went completely unresponsive…
RAID 0 Data Recovery: 3TB of Business Files Saved After a Failed First Attempt
Client: Fernando, a commercial property management business owner in Gladesville, NSW Device: Two Western Digital 3TB drives in a RAID 0 striped array (5.6TB volume) running the office network Problem:…
MacBook Pro A2338 Data Recovery: Tracing a Liquid Damage Short to Save the Photos
Client: Abdul, from Lakemba, NSW Device: MacBook Pro 13-inch (model A2338), Apple silicon, with the storage soldered to the logic board Problem: After a liquid spill the cooling fan ran…
AI Data Recovery: 22GB of Corrupted Racing Footage Recovered in Three Hours
Client: Sebastian, from Sydney Device: SanDisk 32GB SD card holding car racing footage Problem: The card demanded formatting, and a camera shop’s earlier attempt had produced video files that would…
Dropped Hard Drive Data Recovery: A Seagate Head Replacement That Saved Every File
Client: Jessica, from Gymea, NSW Device: 2.5-inch Seagate ST500LT012 external hard drive Problem: The drive was pulled off a laptop onto a tile floor. The impact dented the corner and…
Formatted SSD Data Recovery: Rebuilding the Translator Before TRIM Finished
Client: Marcus, an architect from the Gold Coast Device: Crucial 2.5-inch SATA SSD with a Silicon Motion controller Problem: He accidentally formatted the drive, wiping years of project drawings and…
WD My Cloud RAID 5 Data Recovery: 18TB Rebuilt for an Overseas Client
Case Study Summary Client: Alexis, an international client based in Papua New Guinea Device: WD My Cloud NAS running a four-drive RAID 5 set, three Seagate 8TB drives plus one…
Time Machine Data Recovery: 60GB of Lost Journals Rescued from a WD My Passport
Case Study Summary Client: Adam, in Western Australia Device: WD My Passport 4TB external drive used as a Mac Time Machine backup Problem: The drive still mounted, but most folders…