Case Studies

Case Study Summary Client: Daniel (Brisbane, Australia) Device: SanDisk SSD Plus Failure type: SSD controller failure Recovery method: Controller chip replacement Outcome: Photos and videos successfully recovered This SanDisk SSD…

Case Study Summary Device: 2023 14-inch MacBook Pro with Apple M3 Failure type: Liquid damage with logic board corrosion Condition on arrival: Not powering on after an unsuccessful third-party repair…

Case Study Summary Device: iPhone 15 Pro Failure type: Salt water submersion for 48 hours Condition on arrival: Not powering on Recovery method: Logic board transplant using the original CPU,…

This MacBook A1707 coffee spill case study documents how our engineers accessed and cloned data from a MacBook Pro that was completely dead after liquid damage. The device would not…

Case Study Summary Client: Frank (New South Wales, Australia) Device: Samsung Galaxy S25 Ultra Problem: Severe physical damage after being dropped on a construction site Solution: Full chip transplant using…

Case Study Summary: iMac Fusion Drive Data Recovery Client: Christine from Toowoomba, Queensland Device: Apple iMac with Fusion Drive (128GB Samsung SSD + 3TB Seagate Hard Drive) Problem: iMac stopped…

Case Study Summary: 16 Drive RAID Recovery, 10TB Recovered in 5 Days Client: Matthew, IT Manager, major mining company data centre in Western Australia Device: 16 Dell 2TB SAS hard…

Case Study Summary: Seagate NAS Data Recovery, Personal Cloud 2-Bay Client: Steven from Western Australia Device: Seagate Personal Cloud 2-bay NAS with two Seagate 3TB hard drives (RAID 1 mirror)…

QNAP Server RAID 6 Data Recovery Case Study Summary Device: QNAP server with eight Seagate 10TB hard drives and four 50GB SATA SSDs Problem: After a firmware update, drives 1,…

Hard Drive Bad Sectors Data Recovery Case Study Summary Client: Muhammad, Liverpool, NSW, Australia Device: Hitachi 160GB hard drive (12 years old) Problem: Drive making noise, bad sectors, SMART failures…