Your heart drops. Your Toshiba drive just stopped working. All your photos, documents, and important files seem gone forever. That sinking feeling hits when you realize years of memories might be lost.
Sound familiar? You’re not alone. When your Toshiba hard drive stops working, panic sets in fast. Maybe it won’t show up on your computer. Perhaps it’s making strange clicking sounds. Or worse – it’s completely dead and silent.
Why 150,000+ Australians Trust Payam
Happy Customers
Years Experience
Expert Engineers
Real CBD Labs
What Does “Toshiba Hard Drive Not Working” Mean?
When your Toshiba hard drive isn’t working, several things could be wrong. The drive might not power on, make clicking sounds, or show error messages. Sometimes it appears in your computer but you can’t access files.
Here’s the good news: Your files aren’t gone forever. Most Toshiba drive failures can be fixed by experts who know what they’re doing. Don’t panic – help is available.
The bad news? Trying to fix it yourself usually makes things worse. Every time you power on a failing drive, you risk losing more data.
Common Toshiba External Drive Problems
Most of our customers bought their Toshiba drives from Officeworks, JB Hi-Fi, or other retail stores. These popular, affordable USB external drives seem portable and tough, but they’re actually quite fragile.
Here’s what usually happens:
- Dropped from desk or bed: The moving parts inside get damaged from shock
- Damaged in bag: Being carried around causes internal components to fail
- Power surge: USB ports can send too much power and fry the circuit board
- Normal wear: Budget drives aren’t built for long-term heavy use
People think these small USB drives are designed to be moved around, but the truth is they contain delicate moving parts that break easily from impacts.
Can a Toshiba Hard Drive Not Working Be Fixed?
Yes, but here’s the catch – we don’t repair drives. That’s risky and often fails within days. Instead, we rescue your files and copy them to a new, working drive.
When your Toshiba hard drive is not working, the internal parts are usually damaged. Fixing those parts is like putting a bandage on a broken bone – it might work for a day, but it’ll fail again soon.
Our approach is different. We extract every possible file from your broken Toshiba drive and put them safely on a brand new external drive. You get your files back, plus a reliable new drive to use.
Don’t try these DIY fixes – they make recovery harder:
- Freezing your drive
- Hitting or shaking it
- Using “recovery software” on a clicking drive
- Taking it apart yourself
Don’t Risk Your Data – Get Professional Help
How Payam Recovers Your Data
Getting your files back is simpler than you think. Here’s exactly what happens:
Step 1: Free Assessment (1-2 days)
Bring your drive to any of our real CBD offices or post it with bubble wrap. Our engineers check what’s wrong and how much data we can recover.
Step 2: Quote and Approval
We give you a clear quote with no hidden costs. You decide if you want to proceed. No pressure, no tricks.
Step 3: Recovery in Super-Clean Lab
Our 15 expert engineers work together in our Class-100 cleanroom facilities. We use special tools that smaller labs don’t have.
Step 4: Files Delivered on New Drive
You get all recovered files on a brand new external USB drive. Ready to use immediately.
Success Story: Recently, we helped Sarah from Melbourne recover 500GB of family photos when her Toshiba external drive stopped working after falling off her coffee table. Three days later, all her memories were safely on a new drive. Read more success stories.
Why Choose Payam Data Recovery
Australia’s oldest and biggest data recovery company since 1998. Here’s why 150,000+ happy customers trust us:
Real Labs, Not Virtual Offices: Walk into our Sydney, Melbourne, Brisbane, Adelaide, or Perth CBD offices today. Unlike competitors who use drop-off points, our engineers work on-site.
Fastest Service: Need it urgent? Same-day assessment available. Not urgent? Free assessment in 1-2 days. Your choice.
Biggest Team: 15 expert engineers across 6 labs solve problems that smaller companies can’t handle.
Trusted by Professionals: Over 2000 IT companies and government agencies rely on us. We’re the company law enforcement turns to for critical recoveries.
High Success Rate: High success rate for Toshiba drive failures. Most jobs completed in 3-5 days.
Specific Failure Challenges
Toshiba hard drive not working usually means one of these problems:
Head Crashes
Clicking sounds mean damaged read heads. Needs recovery in our super-clean lab environment.
PCB Damage
Power surges can fry the circuit board. We repair or replace damaged components.
Bad Sectors
Drive appears but files won’t open. Requires sector-by-sector copying with special tools.
Firmware Corruption
Drive spins but won’t be detected. Our proprietary software fixes these issues.
Why We Don’t Repair Hard Drives
Searching for Toshiba hard drive repair? Repairing a failed drive is risky. Repaired drives usually fail again within days. Our team copies your files to a new external USB hard drive instead. Much safer and more reliable.
Learn more about our hard drive data recovery process and why extraction is better than repair.
Toshiba Drives We Can Help With
Toshiba drives we can help with include, but are not limited to:
External USB Hard Drives
HDTB510XK3AA, HDTB520XK3AA, HDTB420XK3AA, HDTB440XK3AA, HDTX110XSCAA, HDTX120XSCAA, HDTX140XSCAA, HDTCA10XK3AA, HDTCA20XK3AA, HDTC810XK3A1, HDTC605XK3A1, HDTC610XK3B1, DTB440
Internal 2.5″ SATA Drives
MQ04ABF100, MQ04UBF100, MQ04ABF050, MQ04UBD200, MQ01ABD100, MQ01UBD100, MQ01ABF050, MQ01UBD050, MQ01ACF050, MQ01ABD050, MQ01ABF032, MQ01ABD032, MQ01ABD075, MQ03ABB300, MQ03UBB300, MQ02ABF050H
Internal 3.5″ SATA Drives
DT01ACA100, DT01ACA200, DT01ACA300, DT01ABA100V, DT01ABA200V, DT01ABA300V, DT02ABA400, HDWD110, HDWD120, HDWD240, HDWL110, HDWL120, HDWE140, HDWG180, HDWR180, MG04ACA100E, MG04ACA200E, MG03ACA100, MG03ACA300, MD04ACA400, MD04ACA600
Don’t see your model? Get a free quote – we recover data from all Toshiba models.
How Much Does Data Recovery Cost?
Worried about the cost? Our team offers a free assessment and quote within 1-2 business days. We detail the problem, timeline, and options upfront.
For non-urgent cases, costs typically range from $375 to $2000 AUD. The final price depends on what we find wrong with your drive.
Here’s how complexity affects cost:
- File system problems: Faster and cheaper to fix – your files are intact but hard to access
- PCB or firmware damage: More complex – requires special repairs and tools
- Internal parts failure: Most complex – when heads or motors break, we need to open the drive in our cleanroom and use donor parts
The easier and quicker it is to help you, the lower the cost. More complex problems that take longer will cost more.
Need Priority or Emergency service for faster turnaround? These urgent services cost more but get your files back much quicker.
If you decline our quote, there’s no cost and your device comes back unharmed. Need it faster? A $150 urgent assessment puts your device first in line – results in 1-2 hours.
Frequently Asked Questions
Can you fix my type of Toshiba hard drive?
Yes, we can help with all types and models of Toshiba drives as well as any other brand or type of hard drive. Our 15 expert engineers have experience with every Toshiba model including external USB drives, internal SATA drives, and enterprise models.
How much does Toshiba data recovery cost?
We’ll assess your drive for free. The price can range from $375 to $2000 AUD depending on the problem we find. Once we know the issue, we’ll explain the problem, timeline, cost and success chances. If you choose not to proceed, it’s obligation-free.
Will you repair my Toshiba disk?
No, we don’t repair failed drives as they’re unreliable to use again. Instead, we provide a brand new disk with all your files recovered onto it. Our goal is to copy all files from your damaged drive to a reliable new one.
What Our Clients Say
Don’t Wait – Every Hour Counts
The longer you wait, the harder recovery becomes. Get professional help now.
Get Your Data Back Today
Real CBD Locations: Walk into our Sydney, Melbourne, Brisbane, Adelaide, or Perth offices. No virtual offices or drop-off points – just real engineers ready to help.
Same-Day Service: Need your Toshiba hard drive not working fixed urgently? Same-day assessment available at all locations.
Free Assessment: Not urgent? Free assessment and quote in 1-2 days. No obligation, no cost if we can’t help.
Call us right now: 1300 444 800
Get your free quote now – complete our online form and an engineer will call you back.
Live overseas? No worries! We help people worldwide. Ship your drive to us for the same free assessment and expert recovery. Distance doesn’t matter when your data matters.
Every day you wait makes recovery harder. Don’t risk your precious files – contact Australia’s most trusted data recovery experts today.
Our Australian Locations
Sydney
Level 11, 65 York Street
Sydney, NSW, 2000
Rhodes
Ground Floor, 5 Rider Boulevard
Rhodes, NSW, 2138
Melbourne
Level 11, 456 Lonsdale Street
Melbourne, VIC, 3000
Brisbane
Level 10, 95 North Quay
Brisbane, QLD, 4000
Adelaide
Level 24, 91 King William Street
Adelaide, SA, 5000
Perth
Level 28, AMP Tower, 140 St Georges Terrace
Perth, WA, 6000
Can’t visit? Wrap your hard drive with 4cm of bubble wrap and post it to our nearest lab. We serve clients worldwide with the same expert care.
Looking for data recovery near you? Our team is ready to help at six real locations across Australia. Submit a new job or call 1300 444 800 now.
For more information about our hard drive data recovery services, or to see our success stories, visit our website today.
Ready to Get Your Files Back?
Don’t let your Toshiba hard drive not working ruin your day.