About Payam Data Recovery
Payam Data Recovery is Australia’s oldest, biggest and best data recovery company. We have been offering data recovery services since 1998 – longer than any other Australian data recovery company – and have the biggest team of data recovery engineers around Australia and New Zealand. We work together to help solve the problems that nobody else in the world can.
We offer full data recovery facilities at our labs in Sydney, Melbourne, Brisbane, Perth and Adelaide in Australia, which are staffed by dedicated full time data recovery engineers. Our biggest lab and R&D facility which is not open to the public is in Rhodes, NSW. Additional to this, we also have an office in Auckland, New Zealand.
Our vast experience, combined with our track record with successful recoveries over the years, makes us proud to be one of the leaders in the world at what we do. Often, we can recover data from failed drives that have been to others (including some of the best well-known companies around USA, Europe, and Asia). Customers from all around the world who have used other companies, have informed us that we offer, an improved service, that provides greater results, in an honest, ethical and transparent manner.
The whole experience of engaging us for your data recovery requirements is, not only rewarding, but also very satisfying for all parties involved. We pride ourselves on being, honest, ethical and always transparent with our customers. We have developed this approach since 1998. Never resting on our laurels, we are always looking at a consistent evolution of improvement. In an effort, to provide the best possible service to new and existing customers.
We deliver exactly what we promise, and we do it with friendly and personal service every step of the way. Our passion is helping people. Our staff love coming to work each day and facing data loss disasters. It provides them with the opportunity to be a hero for our customers. For example, there is no better feeling that calling our customers and informing them that we have recovered all their data, when they thought it was lost forever. This may be a private individual who thought they had lost their lifetime collection of family photos, or the business who was expecting to go bankrupt, thinking they had lost all their important business documentation.
Payam Data Recovery uses a certified ISO-14644-1 Class 5 clean room environment, world-class electronics microsurgery lab, and state-of-the-art secure data recovery lab facilities. We invest in the latest data recovery equipment to ensure that we have several different options available to us, to solve the same problem, and different ways to access data when other methods fail. We are determined to never give up and always invest the time and effort to ensure we help customers recover their important files. We treat every job as if it was our very own device containing our own important data whether it be personal, sentimental or important business related data. We love to help people by taking a damaged data storage device, bringing it back to life and recovering the data from it, for our customer as quickly as we possibly can.
So please do not hesitate, contact us today, as we are here to help you with your data recovery requirements.
Why Payam Data Recovery?
We are experts at using the most advanced data recovery techniques and technology on the planet to recover data from any failed data storage device.
What does the word Payam mean?
The name Payam Data Recovery comes from our founder and owner, Mr Payam Toloo. “Payam” is of Persian origin, meaning “Message” in English.
Growing up in Australia in the 1980s, Payam initially felt self-conscious about his unique name, wishing for something more common like Alex or James. However, as an entrepreneur and industry leader, he now embraces it with pride. Unlike many competitors who opt for generic business names, Payam Data Recovery stands out—making it more memorable and trusted in the data recovery industry.
Payam is always available to assist customers, including urgent or after-hours data recovery cases. You can reach him directly on 0404 872 926.
For general enquiries, please contact our expert data recovery engineers and customer service team at 1300 444 800.
For feedback or complaints, Payam welcomes direct communication—email him at payam@payam.com.au, and he will personally assist you.

How long have you been in business?
In 1998, Payam Toloo started offering data recovery services as a sole trader and now operates as a private company. Over the years, we have expanded, and we now have fully equipped data recovery labs in five major cities throughout Australia, Sydney, Melbourne, Brisbane, Perth, and Adelaide, with full time dedicated engineers committed to performing world-class data recovery.
Our Story
From a One-Man Operation to Australia’s Leading Data Recovery Specialists
In 1998, at just 18 years old, Payam Toloo founded Payam Data Recovery as a one-man business, operating from the basement of his parents’ underground car park. A full-time university student juggling part-time work and a home-based IT support business, Payam’s life took a sudden turn when his personal hard drive failed—without a backup. Everything was lost.
Like many of the customers we assist today, Payam was devastated. At the time, only two companies in Australia offered professional data recovery services, with costs ranging from $6,000 to $18,000—an expense he simply could not afford.
Determined to find a solution, Payam embarked on a mission to learn how to recover data himself. He purchased 300 broken hard drives from local computer shops and spent six months methodically disassembling, studying, and reassembling them. Through trial and error, he learned the intricacies of hard drive mechanics—understanding how they failed, how to repair them, and ultimately, how to recover data without causing further damage.
After months of relentless practice and many mistakes, Payam succeeded in his ultimate challenge: recovering his own lost data. This breakthrough sparked a passion to help others facing the same crisis, leading him to establish a professional data recovery service.
Growing a Team Dedicated to Saving Data
Today, Payam Data Recovery has grown into a team of 17 dedicated specialists, operating seven state-of-the-art data recovery labs across Australia and New Zealand. Our team is committed to retrieving lost family photos, business documents, emails, and other critical files from failed storage devices.
Having personally experienced the stress and despair of data loss, Payam made it his mission to turn a crisis into a moment of relief and recovery for our customers. Whether it’s a personal hard drive failure or a business-critical data loss, we approach every case with expertise, dedication, and a relentless drive to succeed.
Our Commitment: World-Class Data Recovery & Customer Service
While Payam Data Recovery has grown far beyond its humble beginnings, our core values remain unchanged: exceptional customer care, persistence, and a commitment to delivering the best possible results.
At each of our seven locations, our team works tirelessly—including nights and weekends—to exhaust every possible solution to recover lost data. We never give up because we understand that behind every failed hard drive is someone’s invaluable data, memories, and business-critical files.
At Payam Data Recovery, we don’t just recover data—we restore peace of mind.
A Global Leader in Data Recovery
At Payam Data Recovery, we firmly believe we are Australia’s leading data recovery company—and among the best in the world. Over the past 25+ years, we have worked with countless customers who have sought a second opinion after other data recovery companies failed to retrieve their data. In many cases, we receive devices—hard drives, SSDs, and mobile phones—that have already been assessed by three, four, or even five different data recovery providers across the globe. When others say recovery is impossible, we often succeed in retrieving the lost data.
Many of our customers have described us as the best in the world, and we proudly stand by this reputation—backed by our industry-leading success rate and proven results.
A Global Leader in Data Recovery
Our team specialises in the most complex and challenging data recovery cases, continually pushing the boundaries of what is possible. Our success rate is a testament to our skill, innovation, and dedication to helping individuals and businesses regain access to their critical data.
At Payam Data Recovery, we don’t just restore lost files—we restore peace of mind.
Payment Methods we accept
For convenience and security, we accept the following payment methods:
- Visa & Mastercard
- PayPal
- Electronic Funds Transfer (EFT)
- EFTPOS
For security reasons, we do not accept cash payments at our offices. There are no additional charges for credit card payments.
