WD MyBook External USB Hard Drive Not Detected – Australia-Wide Data Recovery Services
Has your WD MyBook External USB hard drive not detected issue left you feeling helpless? Whether it was dropped, has stopped working or is no longer recognised by your computer, our expert team at Payam Data Recovery can help. We offer Australia-wide service and specialise in recovering data from WD MyBook drives affected by common failures including drops, clicking sounds, power issues or encryption complications. Get a free quote today to find out how we can help recover your valuable files.
Understanding WD MyBook Drives and Why Recovery is Complex
WD MyBook external drives are among the most popular USB backup devices used across Australia. But these drives come with built-in 256-bit AES hardware encryption, managed by the USB-SATA bridge board inside the case. This means that if the drive is removed from its enclosure, even for diagnostics, the data appears scrambled and unreadable. Without the original controller board, the encrypted data cannot be accessed, even if the hard drive itself is functional.
In situations where the USB board fails or the drive is physically damaged, only advanced professional tools like Ace Lab’s PC-3000 can decrypt and recover your files. Attempting DIY recovery by connecting the drive to SATA directly will not work in most cases due to this encryption.
If you’re seeing errors such as “not recognised”, or hearing clicks or beeps, your data is likely still there – it just needs expert attention. Visit our HDD data recovery page for more information on how we help.
20 WD MyBook Models We Recover Data From Frequently
- WD MyBook 4TB
- WD MyBook 6TB
- WD MyBook 8TB
- WD MyBook 10TB
- WD MyBook 12TB
- WD MyBook 14TB
- WD MyBook 16TB
- WD MyBook 18TB
- WD MyBook 22TB
- WD MyBook for Mac 4TB
- WD MyBook for Mac 6TB
- WD MyBook for Mac 8TB
- WD MyBook Duo 8TB
- WD MyBook Duo 12TB
- WD MyBook Duo 16TB
- WD MyBook Duo 20TB
- WD MyBook Duo 24TB
- WD MyBook Duo 28TB
- WD MyBook Duo 36TB
- WD MyBook Duo 44TB
Common Failure Scenarios for WD MyBook Drives
These drives typically fail due to being dropped, knocked off desks, bad sectors from ageing, USB controller failure or firmware corruption caused by heavy use or overheating. If you’ve dropped your WD MyBook External USB hard drive, turn it off immediately to avoid making the damage worse. Whether your drive is ticking, not powering on, or just no longer showing up, complete our online quote form for help.
What Makes Our Recovery Process Different
At Payam, all work requiring a dust-free environment is performed in a Class-100 ISO certified cleanroom environment. We use industry-leading hardware like PC-3000, DeepSpar Disk Imager, and maintain a library of over 20,000 donor parts and controller boards.
We specialise in encrypted USB drives, including recovery from failed WD MyBook devices. Our team understands how to safely clone the encrypted data, bypass controller faults and decrypt your files.
How to Get Started
Get a free quote now by completing our online form. You’ll receive a detailed diagnosis within 1–2 business days. If you need urgent help, select our express option. Want to submit your drive today? Use our job submission form.
We provide honest pricing, no pressure, and clear communication. See what other Australians say on our reviews page.
Lost files are not lost forever. If your WD MyBook External USB hard drive is not working, we’re here to help. Don’t risk DIY repairs or formatting – professional help is just a call away.
Get a free quote now and speak to a real data recovery engineer who can help today.