Upon discovering Payam online, and experiencing issues with the manufacturer of the external hard drive, I was reluctant that the data on my device would ever be recovered.
Payam took the time to explain step by step the process, and showed visibility the whole way through.
A special thank you to Lachlan and Keith for all their help and assistance.
I have no trouble in recommending Payam to anyone that has a faulty device and is in need of recovering the valuable data.