Seagate clicking drive case study: This video case study shows how our engineers at Payam Data Recovery rescued critical files from a failed 2TB Seagate Barracuda hard drive that had both damaged heads and a firmware issue. Watch the full process, including the head replacement and firmware loader injection.
What Happened in This Seagate Clicking Drive Case?
The drive was brought to our lab completely undetected and making a clicking sound. Our initial assessment showed that the read/write heads were damaged. After replacing the heads in our ISO-certified cleanroom, the drive entered a busy state. This indicated a firmware issue on top of the mechanical fault.
Can a Clicking Seagate Drive with Firmware Issues Be Fixed?
Yes, but it takes experience, tools, and patience. This drive had a dual problem: mechanical failure and firmware corruption. These are often fatal without professional help. But with the right equipment, such as PC-3000, and expert know-how, data extraction from clicking Seagate drives is possible. Our engineer Dimitri bypassed the firmware problem by loading a temporary kernel into RAM, allowing access to the data.
While tools like Hard Disk Sentinel can help monitor SMART status, they can’t detect or fix firmware-level issues or damaged heads. That’s why professional help is essential when dealing with a clicking Seagate drive.
How Payam Handled the Clicking Seagate Drive Retrieval
- Free assessment: Confirmed mechanical damage and firmware corruption
- Quote and approval: Client accepted the detailed quote
- Head swap: Installed a donor head stack in our cleanroom
- Firmware loader: Used PC-3000 to inject loader and bypass busy state
- Data clone: Retrieved 90%+ of user data in a single imaging pass
Why Trust Payam for Damaged Seagate Hard Drive Recovery?
- Australia’s oldest data recovery company since 1998
- 150,000+ successful recoveries
- Trusted by government agencies and 2000+ IT companies
- Real labs in 6 cities, not virtual offices
- ISO-certified Class-100 cleanroom environment
- No outsourcing, all work done in-house
- Over 2,000 verified 5-star reviews
- Widely recognised as one of the world’s leading data recovery companies
Read more reviews on our customer review page.
Costs and Timeline for Seagate Clicking Drive Case Study
File retrieval costs range from AUD 375 to 2000 for non-urgent jobs. Priority options speed things up. Costs depend on the issue: file system fixes are simpler, while hardware faults take more work. After a free 1–2 day assessment, we provide an exact quote for your approval.
Common Questions on Seagate Clicking Drive Case Study
- How long does a clicking Seagate hard drive recovery take? Usually 1–3 weeks after free assessment.
- Can all clicking Seagate drives be fixed? Not all, but many are recoverable if heads or firmware are the cause.
- Is the process safe for my data? Yes. All work is done in our cleanroom by expert engineers.
Similar Devices We Handle
- Seagate BarraCuda 1TB, 2TB, 4TB
- WD My Passport, My Book, Elements
- Samsung external drives
- MacBook Air and Pro (M1, M2)
- Microsoft Surface SSDs
- RAID and NAS servers
Ready to Retrieve Your Files?
Don’t wait. Book a free assessment or ring us on 1300 444 800. Abroad? Post your device to us. Real labs. No bots. Just engineers who care.
Our Labs Across Australia
- Sydney: Level 11, 65 York Street, NSW 2000
- Rhodes: Ground Floor, 5 Rider Boulevard, NSW 2138
- Melbourne: Level 11, 456 Lonsdale Street, VIC 3000
- Brisbane: Level 10, 95 North Quay, QLD 4000
- Adelaide: Level 24, 91 King William Street, SA 5000
- Perth: Level 28, 140 St Georges Terrace, WA 6000
See more case studies or learn about hard drive recovery or read our latest data recovery articles.