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Are you looking for hard drive data recovery? We can help!

Nobody knows more about data recovery from a failed hard drive than us.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 failed hard drives.
Hard drive data recovery - Payam data recovery Australia

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and Quote

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We are experts at Hard drive data recovery

If you lost important data, You’re in the right place!

Watch this quick video explaining our simple process

Are you experiencing any of these hard disk drive problems? We can help you!

Not being detected or recognised by your computer
Clicking/ticking sounds (Damaged heads)
Showing as a RAW volume or asking to be formatted
Beeping/buzzing sounds (Stiction or Seized motor)
No power, not spinning (Damaged PCB)
Working very slow, getting slower (Bad Sectors)
Detected as the wrong size (Firmware problems)
Deleted files
Reformatted/lost data
Able to see some folders but not others. Able to copy only certain files/folders but not others.
Not mounting or showing up
Dropped or bumped (Failed heads)

All brands and types of hard drives including USB, USB-C, SATA, IDE, SAS, SCSI & Firewire interface drives and
All Brands including: Seagate, Western Digital, WD, Toshiba, Maxtor, LaCie, HGST, Hitachi, Samsung, IBM + all others.

File Systems we specialise in

Windows: NTFS, FAT, FAT32, exFAT
Apple Mac: HFS, APFS (all versions)
BSD/Solaris: ZFS volumes
VMware: VMFS, VMFS6
Novell: NWFS, NSS, NSS64
IBM/Microsoft: HPFS
Others: Linux Ext2, Ext3, Ext4, XFS, JFS, ReiserFS, UFS, UFS2, Adaptec UFS, big-endian UFS, Btrfs, F2FS

How much does HDD data recovery cost ?

Our prices range from $375 to $4000 for our Economy Service, our faster Priority, and Emergency Service options are more expensive to get your data back faster.

The cost will depend on the type of problem your hard drive has, how quickly you need the data back.

Only after we test it in our lab can we determine what the problem is for certain. Once we know, we will give you a written quote before we start work. We will offer you the cheapest solution to help get all of your files back in a safe, professional way with a good result.

Click on Start your data recovery today! Complete the form then deliver your hard drive to us, we’ll test it and give you the lowest price we can that will allow us to get your data back in the safest way possible, with the highest chance of success.

Logical/Software
$375 to $880
  • Basic backup service
  • File system corruption
  • Corrupted partition
  • Deleted or re-formatted files
  • Lost WD My Book bridge board
  • Corrupt BitLocker partition
  • ATA security locked drive
Hardware Issues
$880 to $1750
  • Damaged printed circuit board (PCB)
  • Firmware corruption
  • System area damage
  • Bad sectors/read errors
  • Broken USB port/SATA port
  • Liquid & fire damaged PCB
Clean Room Lab
$1750 to $4000
  • Damaged heads (clicking/ticking)
  • Damaged motor (buzzing)
  • Stiction (heads stuck on platters with some damage to platters)
  • Fire & liquid damage
  • Special case lab for research projects of any kind.

We will test it for free, tell you what the problem is and the exact price to seek your approval before we start.

Australia’s most trusted

Hard drive data recovery specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all brands and types of hard drives including Seagate, Western Digital and Toshiba.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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Established in 1998, we are Australia’s most experienced and highly skilled data recovery company. Hand over your hard drive to us, we know what to do and how to do it, to get your files back fast.

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Allen S.

The staff was very professional and knowledgeable. I found their reviews on google and they were very positive. They were able to recover and save my hard drive with the files on it. Thank you! Thank you!

Rating: 5
Max Joassons

Had a great experience dealing with Craig from Payam data recovery. They kept me up to date with the whole process and were very quick with there turn around. They were able to recover all my data.

Rating: 5
Craig Gill

Payam did what I needed in good time and with good communication.  Thank you.

Rating: 5
Jamal

Brought in both my 2 TB Segate HDD’s gave them to Mark at Payam Data Recovery in St Kilda where he only took couple of days to diagnose my problem which i found to be amazing as they had completely stopped working turns out a simple pcb fault on the drives was nothing that he could not handle and in only 2 weeks he managed to save all my files on both drives 100% for a cheap price i was so very impressed with the time and professionalism mark has showed every step of the way 10/10 would Highly Recommend this service.

Rating: 5
Sandy McManus

I was referred to PAYAM Data Recovery by my IT contact and I admit to being delighted with the service and the turnaround time that I experienced with PAYAM. We were quite frantic when we lost our data and our back-up. We have had this occur once before and with a less than satisfactory outcome provided by the previous data recovery company, I was very anxious. I spoke with Payam himself initially and then continued through the data recovery process with the professional assistance of Paolo Bileci.

Paolo was terrific. He kept me informed, he reassured me with his expert knowledge of what needed to be done. Paolo worked to my budget and gave constant, excellent customer service and feedback, throughout the experience. I collected 100% of our data and walked away with the absolute confidence that I would use PAYAM Data Recovery again if the need arose again. I can confidently recommend their services to anyone in need of data recovery experts! Thanks Paolo for turning my anxiety into a smile at an affordable price

Rating: 5
Albert Spickler

Excellent service and in a timely manner – i.e. straight away. I would recommend these guys to anyone and I would definitely use them again should the need aver arise again which I hope never does!

Rating: 5
Ross.W

What can I say about Payam. Excellent, fantastic, specialized in their field. These are few that come to mind. This is the second time I have called upon their services and once again they have proved why they are a leading data recovery business. They have knowledge and expertise to explain why the hard drive had failed and the recovery of the lost files is second to none. Once again thank you for your work. I think this time I will take your advice and do a backup just in case. Thanks Keith.

Rating: 5
Brad Cann

Friendly staff, perfect services. My 500GB hdd has MBR corrupted and I tried couple of recovery software but unsuccessful. I brought it to Payam Data Recovery with very little hope but they help me to recover everything. I would recommend this service to my friends.

Rating: 5
Starwoman8

Everyone dreads that moment when a computer of hard disk fails and you need data recovery services. To start with, they are never cheap and you are left wondering if it will be possible to recover your precious data. I am so glad we came here and got everything back. Payam were so profession and prompt and gave great advice. Thank you!

Rating: 5
Tony Peters

Our internal IT team could not recover the data from my hard drive and mentioned you guys as someone who might be able to help out. You did a great job and on time.

Frequently asked questions

The most important thing to do is to power off the hard drive, stop using it and do not let anybody tamper with it, or to try and use any software that will scan or modify the disk. This will greatly improve the chances of your data being recovered successfully.

Yes, in most cases we can.

Your best chance of getting your important files back is with Payam Data Recovery. We know what to do, how to do to it and will always do it using the latest technology in a safe and professional way. We will try much harder, spend more time and put in more effort than anybody else to ensure the best possible result.

The most common problems that we see are hard drives with bad sectors/read errors, a damaged PCB, file system/partition corruption and firmware problems. In 99.9 % of these cases, we can recover all the data in good condition.

If your hard drive is making a clicking/ticking/beeping sound, it’s very likely that your hard drive has internal damage to the heads or motor. This is a very common problem, and one in which we specialise.

Our chance of success is lower if the heads are damaged inside the disk (this is usually caused by shock to the hard drive) and there is any damage to the platter. As long as the platter is in good condition, we can usually recover your data even when the heads are damaged or there is a problem with the motor. We can even recover data if there is what we call level 1 or level 2 damage on the disk platter/s. If there is severe damage to the platters (we call this level 3), then the chances of success are very low, but we will try everything possible to at least recover your most important files.

In more than 99% of cases of hard drives that do not have damage to the platters or have been erased and overwritten, the data can usually be recovered!

Data that is generally not recoverable from hard drives is usually due to a badly damaged platter or overwritten data (after it has been deleted or the device reformatted).

Once we start work on your disk we will keep you updated on what we are doing and what we find. We don’t want to get your hopes up, so if for any reason your data cannot be recovered, we will let you know the reason and provide you with as much information as we can.

Don’t risk giving your hard drive with important files to an inexperienced or unprofessional person who may destroy any chance of ever getting your data back. We have the best technology, training, and expertise in the world, with a proven track record of successfully retrieving data from all types of hard drive problems no matter how small or big.

We offer a free assessment and quote within 1-2 business days to inform you of the problem, cost and time required to recover your data. Our goal is to help you by offering you the cheapest and fastest method to get your important files back. We always do this in an honest, clear way that makes it easy for you to make an informed decision – we would love to get all of your photos, documents, and other files back for you today.

The time needed to recover your data will depend on what the problem is and how the device responds to any temporary repairs (e.g head replacement, firmware modifications or PCB repairs).

If your hard drive does NOT need a head replacement/clean room work, the average time is 5-10 days or less for our Economy service (non-urgent cases). But if the heads are damaged, there is any damage on the disk platter/s, or after the drive is repaired it is working very slowly (during the disk imaging stage), it will take a lot more time. If you have a deadline you are working with, or need your data back by a set date, we recommend selecting the Priority or Emergency Service instead.

We will keep you informed of the time required and remaining. You can always upgrade from Economy to Priority or Emergency as needed. It is important to know that some data recovery jobs we work on can be done very quickly, while others can sometimes take weeks or months due to severe damage or rare spare parts needing to be ordered in.

How fast is the Priority and Emergency Service?
In some straightforward cases, it may mean you get your data back in 1-2 days. In other cases, it may mean you get your data back in 1 week instead of much longer. If you pay for the Priority or Emergency service, your data recovery request will be given #1 Priority in our lab,and our best data-recovery engineers will work 24-hours a day, 7-days a week to get your data back to you as fast as possible.

Our prices range from $375 up to $4000 for our Economy Service (non-urgent service), our faster Priority, and Emergency Service options which are more expensive to get urgent service/faster results. The cost will depend on the type of problem your hard drive has, how quickly you need the data back. We always offer a free assessment and quote.

Only after we test it can we determine what the problem is for certain. Once we know, we will give you a written quote before we start work. We will try to offer you the cheapest solution to help get all of your files back in a safe, professional way with a good result.

We will be honest, helpful and answer any questions you may have. We do the simple things well too, call us and we’ll speak with you. Many companies don’t even have a phone number and force you to do a live chat with an overseas person or a chat bot. We believe in good old fashioned customer service, the Australian way.

We are your best chance of getting your data back successfully in good condition. We know what to do, how to do it and will always do it in a safe and professional way.

Established in 1998, as Australia’s longest established data recovery business, we have more experience and expertise in this field than anybody else in Australia.

We are much more likely to recover your data successfully than anybody else. We know exactly what to do,and how to do it in the most professional way with the world’s latest technology and tools.

We have specialised hardware to help recover data from drives that nobody else can. Many of our customers are other data recovery companies and IT service companies..

We can supply you with an external hard drive or SSD, or you can provide your own to us.

Phone 1300 444 800, Click on the live chat at the bottom of this web page or click on Contact us to complete a form, we’ll call you back.

Fill out this form and we’ll give you a call to discuss your hard drive problem and explain how we can help.

    Phone: 1300 444 800 (within Australia)
    International: +61 2 80766079
    Email: help@payam.com.au

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