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Are you looking for hard drive data recovery? We can help!

Nobody knows more about data recovery from a failed hard drive than us.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 failed hard drives.
Hard drive data recovery - Payam data recovery Australia

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We are experts at Hard drive data recovery

If you lost important from a Seagate, WD, Toshiba or any brand of hard disk drive?

You’re in the right place!

We specialise in professional HDD data recovery services to retrieve lost data from damaged or malfunctioning hard drives. Whether you require hard drive repair or data restoration from a failing disk, our skilled technicians use professional tools to achieve the highest success rates. Our services cover all types of hard disk drives, including those needing hard disc repair due to physical damage, logical errors, or corruption. After a disk is repaired, it is not stable or reliable to use; for that reason, all data will be copied to a brand new disk to return the files to you.

Watch this quick video explaining our simple process

Are you experiencing any of these hard disk drive problems? We can help you!

Not being detected or recognised by your computer
Clicking/ticking sounds (Damaged heads)
Showing as a RAW volume or asking to be formatted
Beeping/buzzing sounds (Stiction or Seized motor)
No power, not spinning (Damaged PCB)
Working very slow, getting slower (Bad Sectors)
Detected as the wrong size (Firmware problems)
Deleted files
Reformatted/lost data
Able to see some folders but not others. Able to copy only certain files/folders but not others.
Not mounting or showing up
Dropped or bumped (Failed heads)

All brands and types of hard drives including USB, USB-C, SATA, IDE, SAS, SCSI & Firewire interface drives and
All Brands including: Seagate, Western Digital, WD, Toshiba, Maxtor, LaCie, HGST, Hitachi, Samsung, IBM + all others.

File Systems we specialise in

Windows: NTFS, FAT, FAT32, exFAT
Apple Mac: HFS, APFS (all versions)
BSD/Solaris: ZFS volumes
VMware: VMFS, VMFS6
Novell: NWFS, NSS, NSS64
IBM/Microsoft: HPFS
Others: Linux Ext2, Ext3, Ext4, XFS, JFS, ReiserFS, UFS, UFS2, Adaptec UFS, big-endian UFS, Btrfs, F2FS

How much does HDD data recovery cost ?

Our prices range from $375 to $4000 for our Economy Service, our faster Priority, and Emergency Service options are more expensive to get your data back faster.

The cost will depend on the type of problem your hard drive has, how quickly you need the data back.

Only after we test it in our lab can we determine what the problem is for certain. Once we know, we will give you a written quote before we start work. We will offer you the cheapest solution to help get all of your files back in a safe, professional way with a good result.

Click on Start your data recovery today! Complete the form then deliver your hard drive to us, we’ll test it and give you the lowest price we can that will allow us to get your data back in the safest way possible, with the highest chance of success.

Logical/Software
$375 to $880
  • Basic backup service
  • File system corruption
  • Corrupted partition
  • Deleted or re-formatted files
  • Lost WD My Book bridge board
  • Corrupt BitLocker partition
  • ATA security locked drive
Hardware Issues
$880 to $1750
  • Damaged printed circuit board (PCB)
  • Firmware corruption
  • System area damage
  • Bad sectors/read errors
  • Broken USB port/SATA port
  • Liquid & fire damaged PCB
Clean Room Lab
$1750 to $4000
  • Damaged heads (clicking/ticking)
  • Damaged motor (buzzing)
  • Stiction (heads stuck on platters with some damage to platters)
  • Fire & liquid damage
  • Special case lab for research projects of any kind.

We will test it for free, tell you what the problem is and the exact price to seek your approval before we start.

Australia’s most trusted

Hard drive data recovery specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all brands and types of hard drives including Seagate, Western Digital and Toshiba.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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Established in 1998, we are Australia’s most experienced and highly skilled data recovery company. Hand over your hard drive to us, we know what to do and how to do it, to get your files back fast.

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Peter Macallef

The one thing that I valued most in my business life has been Customer Service. The customer service I received from Lachlan was extremely good, I knew what was happening at all times and the retrieval of my Photos was the highest priority and successfully achieved

Rating: 5
Lindor Jonuzi

Fantastic! Clearly explained the steps and options and then over delivered. Don’t waste your time (and money) with anyone else.

Rating: 5
ljsbradley

My hard drive with all my important personal photos and videos just didn’t boot up one day when I plugged it in, so I took it to a small computer shop a friend said did data recovery quite cheap, I thought if they had no luck I’d go to one of the bigger places. BAD IDEA! The first place couldn’t recover anything and said most likely all my data was lost and as a last resort I could try Payam Data Recovery as they were the best. When I took it to Payam and saw Paolo, it turned out the first place I’d tried had actually damaged my drive further! I was devastated, expecting there was no chance of recovery. Within 10 days Paolo rang me back to let me know they had recovered everything! AMAZING! I was thrilled. I doubt many other places could’ve have done the job they did, they are the professionals, you can trust that they will do the best job possible. Paolo was great to deal with and I can’t thank you all enough!! It’s very obvious to me now to always go to the best place first and not the cheaper option. It’s just not worth it. If your data is important to you – go to these guys!

Rating: 5
FMSGCA

The details for PAYAM were forwarded to me after my hard drive had crashed on my Sony Vaio workhorse. I took it to Craig at PAYAM and inside two weeks, they had found everything. It was super! It was appreciated and the money it cost, was worthwhile…..more than worthwhile. Thank you very, very much!!!

Rating: 5
Harry Brayshaw

Thank you for your work in recovering the data on the damaged hard drive. We were pleased with the results and will recommend your service to others.

Rating: 5
Sam Diep

I am happy to say that Gray Anderson, the person I dealt with from start to finish, was friendly and professional throughout the process. I was kept informed every step of the way. All the data was recovered promptly and without fuss. I would recommend Payam data recovery service to anyone who have hard-drive problem.

Rating: 5
Johann Kelaart

Our hard drive went to sleep one day and low and behold we had no back-up. I took the drive to a local IT shop who advised the hard drive was corrupted and he did not have the technology to recover. Without hesitation he said he was confident Mark from Payam was required. Payam were so professional in their clear communication, likelihood of success and keeping me informed all the way. It took a solid 3 weeks but in the end all data was recovered. We are so grateful for this professional service and the care taken to recover all data from a seemingly dead drive. I am not a technical person, but I know it was a difficult job, but well worth the wait. Thank you, thank you, thank you. I would not hesitate to recommend Mark at Payam, but the first recommendation is – BACK UP YOUR DATA!!!

Rating: 5
Tommy Neilly

I called Western Digital tech support last month after my WD MyBook stopped working. They told me to try Payam and I’m glad I did. They were so helpful and got all my documents back fast. Was cheaper than I expected and the guys were very helpful when I was panicking. Thanks a million!!

Rating: 5
Charles A.

I like the way they stand by their promises they have given me. The costs have been very reasonable. I completely recommend this company to anyone who needs data restoration.

Rating: 5
Duncan Yelds

OMG! I have just gotten back my lost files that were inadvertently deleted when we changed a mail server across recently …….. Now I was told that to recover a .pst or an .ost file was not possible ……Or highly unlikely to recover any useful data. Yes the guys at Payam data recovery had my PC for 10 days – but to look at the recovered files and see that 90% plus of my lost email data was recovered was extraordinary – yes 12 years of client communication was recovered from a hard drive and file type that shouldn’t of been recoverable.

These guys went not only an extra mile they circled the globe finding a solution to recover my lost data – the value of their work is far far outweighed by the cost of what I would of lost in client records. You would be stupid to allow anyone else to attempt to recover your precious data.

Frequently asked questions

The most important thing to do is to power off the hard drive, stop using it and do not let anybody tamper with it, or to try and use any software that will scan or modify the disk. This will greatly improve the chances of your data being recovered successfully.

Yes, in most cases we can.

Your best chance of getting your important files back is with Payam Data Recovery. We know what to do, how to do to it and will always do it using the latest technology in a safe and professional way. We will try much harder, spend more time and put in more effort than anybody else to ensure the best possible result.

The most common problems that we see are hard drives with bad sectors/read errors, a damaged PCB, file system/partition corruption and firmware problems. In 99.9 % of these cases, we can recover all the data in good condition.

If your hard drive is making a clicking/ticking/beeping sound, it’s very likely that your hard drive has internal damage to the heads or motor. This is a very common problem, and one in which we specialise.

Our chance of success is lower if the heads are damaged inside the disk (this is usually caused by shock to the hard drive) and there is any damage to the platter. As long as the platter is in good condition, we can usually recover your data even when the heads are damaged or there is a problem with the motor. We can even recover data if there is what we call level 1 or level 2 damage on the disk platter/s. If there is severe damage to the platters (we call this level 3), then the chances of success are very low, but we will try everything possible to at least recover your most important files.

In more than 99% of cases of hard drives that do not have damage to the platters or have been erased and overwritten, the data can usually be recovered!

Data that is generally not recoverable from hard drives is usually due to a badly damaged platter or overwritten data (after it has been deleted or the device reformatted).

Once we start work on your disk we will keep you updated on what we are doing and what we find. We don’t want to get your hopes up, so if for any reason your data cannot be recovered, we will let you know the reason and provide you with as much information as we can.

Don’t risk giving your hard drive with important files to an inexperienced or unprofessional person who may destroy any chance of ever getting your data back. We have the best technology, training, and expertise in the world, with a proven track record of successfully retrieving data from all types of hard drive problems no matter how small or big.

We offer a free assessment and quote within 1-2 business days to inform you of the problem, cost and time required to recover your data. Our goal is to help you by offering you the cheapest and fastest method to get your important files back. We always do this in an honest, clear way that makes it easy for you to make an informed decision – we would love to get all of your photos, documents, and other files back for you today.

The time needed to recover your data will depend on what the problem is and how the device responds to any temporary repairs (e.g head replacement, firmware modifications or PCB repairs).

If your hard drive does NOT need a head replacement/clean room work, the average time is 5-10 days or less for our Economy service (non-urgent cases). But if the heads are damaged, there is any damage on the disk platter/s, or after the drive is repaired it is working very slowly (during the disk imaging stage), it will take a lot more time. If you have a deadline you are working with, or need your data back by a set date, we recommend selecting the Priority or Emergency Service instead.

We will keep you informed of the time required and remaining. You can always upgrade from Economy to Priority or Emergency as needed. It is important to know that some data recovery jobs we work on can be done very quickly, while others can sometimes take weeks or months due to severe damage or rare spare parts needing to be ordered in.

How fast is the Priority and Emergency Service?
In some straightforward cases, it may mean you get your data back in 1-2 days. In other cases, it may mean you get your data back in 1 week instead of much longer. If you pay for the Priority or Emergency service, your data recovery request will be given #1 Priority in our lab,and our best data-recovery engineers will work 24-hours a day, 7-days a week to get your data back to you as fast as possible.

Our prices range from $375 up to $4000 for our Economy Service (non-urgent service), our faster Priority, and Emergency Service options which are more expensive to get urgent service/faster results. The cost will depend on the type of problem your hard drive has, how quickly you need the data back. We always offer a free assessment and quote.

Only after we test it can we determine what the problem is for certain. Once we know, we will give you a written quote before we start work. We will try to offer you the cheapest solution to help get all of your files back in a safe, professional way with a good result.

We will be honest, helpful and answer any questions you may have. We do the simple things well too, call us and we’ll speak with you. Many companies don’t even have a phone number and force you to do a live chat with an overseas person or a chat bot. We believe in good old fashioned customer service, the Australian way.

We are your best chance of getting your data back successfully in good condition. We know what to do, how to do it and will always do it in a safe and professional way.

Established in 1998, as Australia’s longest established data recovery business, we have more experience and expertise in this field than anybody else in Australia.

We are much more likely to recover your data successfully than anybody else. We know exactly what to do,and how to do it in the most professional way with the world’s latest technology and tools.

We have specialised hardware to help recover data from drives that nobody else can. Many of our customers are other data recovery companies and IT service companies..

We can supply you with an external hard drive or SSD, or you can provide your own to us.

Phone 1300 444 800, Click on the live chat at the bottom of this web page or click on Contact us to complete a form, we’ll call you back.

Get a Free Quote

Complete this form for information about the cost and next steps

After you complete this form, you will get an email with information and a data recovery engineer (not a sales person!) will call you to discuss the issue with you in more detail.

    Phone: 1300 444 800 (within Australia)
    International: +61 2 80766079
    Email: help@payam.com.au

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