Submit a job 1300 444 800

Apple MacBook Data Recovery Specialists

We recover the IMPOSSIBLE

Trusted by over 150,000 customers
Frustrated customer at Payam Data Recovery Sydney with a non-working MacBook, concerned about potential data loss.
Frustrated customer at Payam Data Recovery Sydney with a non-working MacBook, concerned about potential data loss.
Happy customer at Payam Data Recovery Adelaide after successful hard drive data recovery and safe file restoration.
Happy customer leaving Payam Data Recovery Perth after full data recovery from a failed SSD, hard drive, or phone
Happy customer at Payam Data Recovery Perth after successful data recovery from a damaged device by experienced technicians

Free assessment
and obligation-free quote

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High Success
Rate

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Strict privacy
guaranteed

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Has your Apple MacBook stopped working? We can get your files back!

We specialise in recovering important files from all types of Apple MacBook computers that have the following problems:

No power / Not turning on

Dead / Faulty Logic Board

Liquid Damage / Liquid Spill

Smashed / Broken / Bent

Stuck on boot up

Watch this quick video explaining our simple process

Start your data recovery now

If you have a dead or broken Apple Macbook with any of these problems: We can help !

Will not turn on / will not charge
Logic board failure
Physical damage
Liquid damage
Component level damage
Corrupted macOS operating system
Failed software update
T2, M1, M2 and M3 series Macbook failures
Device issues requiring logic board transplant
Start your data recovery now

What we cannot help you with

Erased/factory reset Macbook
Forgotten Filevault/login password
Deleted data or photos

Australia’s most trusted

Apple MacBook Data Recovery specialists

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We work hard trying to solve the most complex & complicated issues

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We use a microscope, nano soldering iron, precision instruments & the world’s most exclusive (and expensive) tools.

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Specialising in recovering data from physically damaged or faulty mac devices.

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We are an official Apple approved data recovery company, recommended by Apple stores and IT professionals all around the world.

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We do what others say is impossible…and we love it!

Your obligation free quote will have

3 level of services

Economy Service
$300 – $2000Not Urgent

8-14 day turn-around time*

Priority Service
$550 – $2500Urgent

4-7 day turn-around time*

Emergency Service
$1400 – $3500Extremely Urgent

As fast as humanly possible

*turn-around times are subject to change depending on the complexity and rarity of the case

Start your data recovery now

Case Studies - See how we do it!

Data Recovery From Dead MacBook Pro

MacBook Pro Dead, No Power – Expert Data Recovery & Logic Board Repair Australia

A comprehensive case study showcasing the successful data recovery and logic board repair of a MacBook Pro that exhibited no power symptoms.

Data Recovery From Dead MacBook

MacBook Air M2 Dead with Short Circuit – Expert Data Recovery Case Study Australia

An in-depth analysis of a data recovery case involving a MacBook Air M2 that suffered a short circuit, detailing the diagnostic and recovery process.

Data Recovery from liquid damaged MacBook Pro

MacBook Pro Completely Dead After Liquid Damage - Full Data Recovery Success Story Australia

A success story highlighting the complete data recovery from a MacBook Pro rendered non-functional due to liquid damage.

Data Recovery From MacBook Pro - T2 Firmware Problem

Data Recovery from a Damaged MacBook with T2 Firmware Problem

An exploration of the challenges and solutions in recovering data from a MacBook affected by a T2 firmware issue.

Apple MacBook Pro Data Recovery #ASMR at Payam Data Recovery

Apple MacBook Pro Data Recovery #ASMR at Payam Data Recovery

An ASMR-style video demonstrating the meticulous process of data recovery from an Apple MacBook Pro.

How to Recover Data from a Broken 2019 Apple MacBook Pro

How to Recover Data from a Broken 2019 Apple MacBook Pro

A tutorial on the step-by-step process to recover data from a physically damaged 2019 Apple MacBook Pro.

My MacBook is Dead... Is it Possible to Recover My Data from the Built-in SSD

My MacBook is Dead... Is it Possible to Recover My Data from the Built-in SSD

An informative video addressing common concerns and solutions for data recovery from a non-functional MacBook’s internal SSD.

Apple MacBook Pro Not Turning On, Saltwater Damaged – Watch to See How We Recovered the Files Fast

Apple MacBook Pro Not Turning On, Saltwater Damaged – Watch to See How We Recovered the Files Fast

A case study detailing the rapid data recovery process from a saltwater-damaged MacBook Pro that failed to power on.

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Rich Jake

Highly skilled team. Excellent service culture.
Were helpful, explaining what had happened on Apple laptop. Successfully retrieved data and did this quite quickly for us.
Overall a good experience for us at a stressful time

Rating: 5
Nicola Smith

After putting the recovery of data (mostly photos) from my dead Mac off for way too long in the too hard basket, it was a relief and pleasant surprise at how easy and quickly it all happened once I went to Payam. Something I’d put off for 3 years was resolved within 2 weeks! They saved my data and were quick, professional and great at keeping me informed.

I only wish I’d gone to them earlier.

Rating: 5
Samantha P

Very professional service. Recommended to me by Apple. Recovered all my data after a glass of soft drink was spilt across my macbook.The process was very easy and I got regular updates along the way. I have all my data back now. Very happy.

Rating: 5
Lauren Mascardi

So easy to get your device booked in, regular updates and they were able to help me out and get what I wanted off my dead Mac! Definitely recommend

Rating: 5
Joelle Liger

Great job! My data was fully recovered on a 2018 MacBook Pro in 3 open days, although an Apple authorized repairer had told me it wasn’t possible. I can’t thank this company enough for the work they did, which was fast and efficient. I’m so grateful, they overdelivered!!!

Rating: 5
Lee Scragg

Payam managed to retrieve all the data I required from my broken Mac book. Very relieved and very grateful. I would highly recommend. Fast, efficient service and great communication throughout. Thanks!

Rating: 5
Justin N

Scott and the Payam team managed to revive and restore a completely non-functioning MacBook that Apple had suggested was irretrievable. The service was incredibly fast, efficient and at a surprisingly good price. We have used other data retrieval services previously with poor results and excessive charges, I won’t use anyone but Payam moving forward!

Rating: 5
Liz

They’ve saved my butt! My laptop suddenly died on me and turns out my files have not updated to my cloud services. I was recommended to Payam by AppleCare to recover my files, and AppleCare quoted to repair my laptop after files were recovered for $1500. Low and behold when they returned my laptop (with a backup of all my files on a hard drive) my laptop was working again! I was not charged anything extra, but Payam were able to fix my laptop with all files intact and a backup copy. So whether it was a small fix or a larger part replacement, I can not recommend Payam enough.

Get a Free Quote

Complete this form for information about the cost and next steps

After you complete this form, you will get an email with information and a data recovery engineer (not a sales person!) will call you to discuss the issue with you in more detail.

    Phone: 1300 444 800 (within Australia)
    International: +61 2 80766079
    Email: help@payam.com.au

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    Frequently asked questions

    It is a reality of data recovery that we cannot guarantee that data can be recovered
    from every device. This is due to the large spectrum of device issues and issue
    complexity. When we provide you your obligation free quote, we will give you an idea
    of what your success chances are like based on past recoveries of the same type.
    As long as the issue with your Macbook is not related to the individual memory chips
    that store your data, success is extremely likely.

    Our strategy when it comes to recovering Macbook devices is to temporarily repair
    the device so it can start up normally. We only need to get the device working for a
    couple of hours so we can make a backup of your data. In some cases the machine
    may be returned to you in a working state. It’s important to know that we do not know
    how long the machine will work for, and we always recommend continuing with any
    repair or servicing that was originally planned to ensure your Macbook will be
    reliable.

    Our goal is always to recover as much data as possible from your Macbook. We do
    our best to recover the data in the original folder structure so that you can “restore”
    the recovered data to a functional Mac computer (similar to a Time Machine backup).
    If we only have a limited amount of time to access your data, we would aim for the
    critical files you specified when submitting your job with us.

    With all recovery cases, we recover your data to a blank external hard drive either
    provided by you or purchased from us. We call this external hard drive the
    “destination drive”. You will be able to select your destination drive when approving
    the quote that we email to you.

    We have found that the majority of our customers with in-warranty Macbooks are
    able to return to Apple after recovery to have the machine repaired. It is very
    important that you visit the Apple Store before commencing data recovery so they
    can document that you are coming to us for data recovery. For more information, see
    https://support.apple.com/en-us/102020

    For all Macbook recoveries we will require the login password/FileVault encryption
    password if we are to successfully recover your data. This is due to the FileVault
    encryption feature being turned on by default for Macbook devices during the initial
    setup. This password is kept securely within your job record and is securely removed
    from our system when we mark the case as complete.

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