Apple MacBook Data Recovery Specialists
We recover the IMPOSSIBLE
Free assessment
and obligation-free quote
High Success
Rate
Strict privacy
guaranteed
Has your Apple MacBook stopped working? We can get your files back!
We specialise in recovering important files from all types of Apple MacBook computers that have the following problems:
No power / Not turning on
Dead / Faulty Logic Board
Liquid Damage / Liquid Spill
Smashed / Broken / Bent
Stuck on boot up
Watch this quick video explaining our simple process
If you have a dead or broken Apple Macbook with any of these problems: We can help !
What we cannot help you with
Australia’s most trusted
Apple MacBook Data Recovery specialists
We work hard trying to solve the most complex & complicated issues
We use a microscope, nano soldering iron, precision instruments & the world’s most exclusive (and expensive) tools.
Specialising in recovering data from physically damaged or faulty mac devices.
We are an official Apple approved data recovery company, recommended by Apple stores and IT professionals all around the world.
We do what others say is impossible…and we love it!
Your obligation free quote will have
3 level of services
8-14 day turn-around time*
4-7 day turn-around time*
As fast as humanly possible
*turn-around times are subject to change depending on the complexity and rarity of the case
You’re in safe hands
Over 150,000 satisfied customers
Fill out this form and we’ll give you a call to discuss your problem and explain how we can help.
Phone: 1300 444 800 (within Australia)
International: +61 2 80766079
Email: help@payam.com.au
Frequently asked questions
It is a reality of data recovery that we cannot guarantee that data can be recovered
from every device. This is due to the large spectrum of device issues and issue
complexity. When we provide you your obligation free quote, we will give you an idea
of what your success chances are like based on past recoveries of the same type.
As long as the issue with your Macbook is not related to the individual memory chips
that store your data, success is extremely likely.
Our strategy when it comes to recovering Macbook devices is to temporarily repair
the device so it can start up normally. We only need to get the device working for a
couple of hours so we can make a backup of your data. In some cases the machine
may be returned to you in a working state. It’s important to know that we do not know
how long the machine will work for, and we always recommend continuing with any
repair or servicing that was originally planned to ensure your Macbook will be
reliable.
Our goal is always to recover as much data as possible from your Macbook. We do
our best to recover the data in the original folder structure so that you can “restore”
the recovered data to a functional Mac computer (similar to a Time Machine backup).
If we only have a limited amount of time to access your data, we would aim for the
critical files you specified when submitting your job with us.
With all recovery cases, we recover your data to a blank external hard drive either
provided by you or purchased from us. We call this external hard drive the
“destination drive”. You will be able to select your destination drive when approving
the quote that we email to you.
We have found that the majority of our customers with in-warranty Macbooks are
able to return to Apple after recovery to have the machine repaired. It is very
important that you visit the Apple Store before commencing data recovery so they
can document that you are coming to us for data recovery. For more information, see
https://support.apple.com/en-us/102020
For all Macbook recoveries we will require the login password/FileVault encryption
password if we are to successfully recover your data. This is due to the FileVault
encryption feature being turned on by default for Macbook devices during the initial
setup. This password is kept securely within your job record and is securely removed
from our system when we mark the case as complete.