I was most impressed with the customer service, the professionalism, knowledge, and the training and education provided by Kevin Harris. "Kevin me immediately, listened to my problem, advised generally what the problem could be, and the possible difficulties that I could face. Kevin understood my urgency and how important it was to our business that the data be retrieved. Kevin, immediately set about identifying the problem, which he did in approximately 10 minutes and explained the process and procedure that was necessary to attempt to retrieve our information. Kevin, is very knowledgeable and was most communicative and really helpful. He also explained how hard drives work, how to protect and use them correctly. We had a 100% successful data recovery and I cannot explain how delighted and impressed I am. The job was completed within a very short time frame and I was kept abreast of all developments all the way through. I will be looking to purchase another hard drive shortly, and will now only deal with Payam Data Recovery. I had a fantastic customer service experience with Kevin who is simply excellent at what he does"
Thank you for your professional service from the first enquiry to the end result of my Data being successfully retrieved. Your staff are polite, very helpful and go the extra mile to help customers. If I ever need you services again I would not hesitate as I know my Data is in safe hands. I would strongly recommend this company to anyone that needs that special data saved from a crashed hard drive. Thanks once again.
I will shout it from the roof tops as to how happy I was with my experience with you. I had lost data from two USB's which had graduation photos, overseas trips and my father in law who has since passed away. I had been to three other companies who did not want to know me but fortunately one put me onto you. Your staff was very professional, friendly and extremely helpful. The great news is that all photos and videos were retrieved to my absolute delight. Thank you ever so much. I have already sung your praises to my friends.
My hard drive died, the IT company I use could not recover any files. Panic, we run a business from home, many years of data etc gone plus all my precious photo's. Layne, my IT specialist took it into Payam, they recovered all, in a timely and efficiently manner, great service, would 100% recommend them. I owe them super good. Well done thank you.
Thanks so much to Kane and the team at Payam.
I recently had a backup storage HDD die in the midst of moving data onto a new computer. This meant for a short time, my data was only in one place (the backup HDD) which is of course when it died.
I had everything on that drive including all my photos of friends and family as well as some very important business files and images, so naturally I was quite concerned about losing all of that data.
I'm extremely glad I went with Payam for the data recovery as 99% of my data was retrieved from a drive that was faulty and wouldn’t detect on any computer. I was comfortable they were professionals and I was kept updated the entire time. Payam are also very accomodating for your specific situation in terms of time vs money.
Thank you again for doing such a great job! I really appreciate it!