Step 1:
$0  - Free evaluation & quote within 24 hours.
or

$500 Emergency Evaluation & quote within 2-3 hours.

 

Step 2: Economy, Priority & Emergency Service Quotes will be provided.

 

Step 3: Pay $500 to begin work.
This is a non-refundable fee for our time.

 

Step 4: Test data, pickup & pay.

 

Emergency Service:

$250/per hour for top priority, after hours and weekend work for the fastest possible completion time.


RAID Data Recovery Service

Raid Data Recovery - Payam Australia 

We recover data from more failed RAID-0 and RAID-5 arrays than
any other data recovery company in Australia.

We are Australia's #1 RAID Data Recovery Specialists,
We are your best chance of getting your data back in good condition ASAP. 

We can help you with:

  • JBOD (Spanned ) volumes -  LaCie & Western Digital NAS Drives often use this setup.
  • RAID 0 (Disk Striping) - LaCie, Western Digital and other high speed hard disks use this setup.
  • RAID 1 (Disk Mirroring) - Western Digital & Maxtor external hard disk often use this setup.
  • RAID 5 (Disk Striping with Parity) - Dell, HP, Compaq, IBM Servers and onboard motherboard RAID controllers use this setup for data protection.
  • All other RAID levels including RAID-6 - Windows, Mac and Linux

The most common problems we see is when 2 hard disk fail in a RAID 5 array, 1 hard disk fails in a RAID-0 array or a Network Attached Storage External hard drive's RAID controller/enclosure has failed. Most problems are caused by hard disk wear & tear, a firmware corruption, shock/impact to the hard drives or overheating. Most servers or RAID systems are on 24 hours a day and never powered down. Frequently, RAID-5 systems suddenly report 2 disks as 'dead' since 1 disk normally dies at an earlier time without being noticed, the system keeps working an a problem is not discovered until a 2nd disk actually fails rendering the system Offline. Don't worry - in over 90% of these cases, we can still recover your data!

The most common RAID systems we rebuild are from HP, Compaq, IBM, Dell, Adaptec, LaCie, Apple, D-Link and Other NAS Units. No problem is too big or small! Windows, Mac & Linux file systems are our specialty!

First Aid - What to do if you have a RAID Problem
  1. Do not attempt to repair or rebuild your RAID array. If done incorrectly or with the wrong stripe block size or disk order, this may corrupt your data permanently. Don't risk it!
  2. Shut Down your RAID System, leave all of the hard drives power off. The sooner you do this, the better the chance your data can be recovered quickly and at less cost to you.
  3. Carefully Remove each disk from your RAID array and note the number the Disk Bay number they are removed from or label them with the SCSI ID or Disk ID if this is known. Otherwise number them in the order you remove it (e.g. top to bottom, Disk 0, Disk1, Disk2, Disk 3, Disk 4).
  4. Contact us today - we will try to give you an idea of the time needed and cost involved with getting your data back. We are here to help you. We also offer an emergency service if it's urgent. This is available 24 hours a day, 7 days a week. Ask for our Emergency Service if it's time critical.
  5. If you choose to bring your disks to our office to help you - put each disk into an anti-static bag and wrap in bubble wrap to ensure the best protection during transport. We do not need your server, RAID controller or any cables - we just need the hard disk drives. That's all

Payam Data Recovery Clones all hard drives prior to work. We do not modify any of your hard drives at any time.

Common RAID related problems we help with regularly are:

  • RAID controller failure
  • Rebuild failure
  • RAID array or volumes that won't mount after a server crash
  • Multiple drive failure (or multiple drives go offline)
  • Partition Corruption or Damage
  • Lost RAID configuration
  • Damaged striping
  • Faulty hard disks in RAID Array.
  • Configuration damage or corruption
  • Addition of incompatible drives
  • Drive not detecting in BIOS
  • Hardware conflicts
  • Media surface contamination and damage
  • Software corruption
 
  • Windows Blue-Screen Errors, Cannot access files.
  • Viruses or malicious intent
  • Software or operating system upgrade
  • Unbootable Systems
  • Corrupted RAID
  • Missing Partitions
  • Controller Failure
  • Computer virus and worm damage
  • Natural Disaster
  • Human Error
  • Unable to start server
  • Unable to boot into the operating system
  • Failed hard disk(s)
  • Broken raid set
  • Deleted/broken configuration

The time needed to recover data from a RAID array can vary depending on the brand & model of the RAID Controller, RAID configuration, file system type, the problem with the hard disks, ability to locate spare parts if needed and the condition of the data in RAID Array we receive the disks in.

The cost to have data recovered from a RAID array starts at $500 and can cost cost over $1500 for very time consuming, complex problems. Recovering data from a RAID array requires many years of experience in this speciality area of the data recovery field. Payam Data Recovery has recovered data from at LEAST 1000 RAID arrays in the past 5 years.

Some RAID arrays can be rebuilt in 1 day, others take several days or in some difficult cases, weeks! We really need to test the disks, examine the data on the drives then we can determine the cost and time-frame required.

Don't waste time trying to fix the problem yourself and risk causing damage which may prevent the data from being able to  if the data on the RAID array is important, call us now - we'll do everything possible to help you. We recover data from damaged RAID systems all day, every day - this is our speciality.

2009 Copyright Payam Data Recovery
North Sydney (Head Office)
Level 3, 54 Miller Street,
North Sydney NSW 2060
(02) 9957 2288
Melbourne
Level 7, 606 St Kilda Road,
Melbourne, VIC 3004
(03) 9510 5753
Brisbane
Level 10, 379 Queen Street,
Brisbane, QLD 4000
(07) 3221 5988
Perth
Level 8, 14-16 Victoria Avenue,
Perth, WA, 6000
(08) 9325 3003
Payment Methods Accepted
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