About Payam Data Recovery

PAYAM Data Recovery is a 100% Australian company, established in 1998. The name 'Payam' originates from Persia and is pronounced 'Pay-Um'.  Our staff come from different backgrounds including Australia, Italy, Scotland, Siberia, Iran, Ireland, Malta and other backgrounds.

We specialise in retrieving data/computer files for individuals & businesses from all types of hard disk drives, RAID arrays, USB flash drives, digital camera memory cards, mobile phones and other data storage devices that have stopped working or suffered data loss due to file system corruption, data corruption or accidental file deletion/reformatting.

Most people come to us with the problems that your local computer technician, computer shop or IT experts can't help you with. We are the experts they normally turn to. We have very expensive, specialised equipment & technology for data recovery, staff with specialist skills & experience to recover data from devices that other companies may not be able to help you with.

We recover data all day, every day so we always invest in the very best, latest technologies & tools available worldwide. This investment is not worthwhile for most IT companies or computer shops as they would find it very difficult to recover the cost of this large investment in technology. This is why we can recover data from hard disks and other devices that most other IT companies and data recovery companies can't! No problem is too small or big, we would love to help get your important data back for you! All brands, all operating systems, all problem types, all types of devices. Nothing is impossible - call us today to ask us any questions you may have.

Our company also offers a 24 Hour/7 day a week Emergency Service for very important, urgent data loss crisis situations.

Data Recovery Services:
We have made helping people our business. We only do data recovery, we do it all day, every day - we have become the very best in this field. We have seen all types of problems and solved nearly all of them!

All hard drives are opened in a safe and contaminant free environment and worked on by professional data recovery experts. We have our very own class-100 clean room lab in our own office. When a hard disk drive is opened up for internal repair, it's very important that this is done in an anti-static, dust free and sterile environment so that contaminants in the air (e.d dust, pollution or other particles) do not damage the hard disk. Some data recovery companies claim that have 'clean room facilities' only to have the work outsourced to a company like ours with our very own clean room. See the photo gallery on this web site.

Competing with the world’s largest data recovery firms daily, our level of technical expertise and experience is unmatched in the business. We recover data from more hard disks with more success than any other Australian data recovery company. We are often cheaper, faster and recover data from drives that other firms can’t and we’re proud to tell you about it! Aussies do it better!

Many computer manufacturers, IT support staff, hard disks manufactures, IT service centres, computer shops and IT experts recommend us each day due to our free quotes, honest evaluations, affordable prices & high success rates! We have also recovered data for some Australian & International Celebrities & they trust us with their confidential data due to our strict privacy policy for every customer we do work for. We are the good guys in the data recovery business!

Office Locations:
We are the 1st & only Australian owned professional data recovery company to have a data recovery lab in 3 states (NSW, QLD & VIC).

Our head office is in North Sydney, NSW and is the most advanced, secure and well equipped data recovery lab in Australia. Our Melbourne & Brisbane offices are secure, modern, fully equipped with the latest equipment to handle any problems a hard drive or any data storage device can have! We don’t have drop off centres, each of our offices has full time, dedicated engineers with a fully equipped lab.

Our Staff:
We are a 100% Australian owned private company with 8 permanent full time data recovery engineers that perform data recovery all day, every day + our management/support staff.  We believe that our data recovery engineers are some of the best in the world! All of our engineers are experienced and qualified data recovery engineers in all of our 3 Offices (North Sydney NSW, Brisbane QLD and Melbourne VIC).

Our data recovery engineers were selected from over 5000 qualified applicants worldwide. Only the best data recovery engineers in the world are good enough to work at Payam Data Recovery. We only hire the best of the best data recovery gurus in Australia! We do not hire casuals, part time staff, apprentices or unqualified juniors to ensure maximum security and the best possible success rates for our clients. All of our staff speak perfect English, can communicate flawlessly. Every employee must sign a confidentiality agreement and undergoes a full background check before being hired by us.

Each staff member brings a unique skill to our company including PCB repair, firmware repair, hard disk internal repair (head and platter transplant), computer forensics, computer programming and file system knowledge for Windows, Mac, Linux, Unix, Novell, SnapOS, ReiserFS and many proprietary file systems found in NAS/Networked external hard disks today.

Business Ethics:
We believe in doing business in an honest, friendly and professional way. We are always up front, honest and provide realistic time estimates, quotes and believe in providing the best service possible. No data recovery company can guarantee that they can recover your data (e.g if your disk platter is scratched or data is overwritten) but we promise not to give up until we recover your data or completely exhaust all possible options to help you! If your data cannot be recovered for any reason, we'll give you an honest explanation of the reason and assure you that we have done everything in our power to try to help you.  In over 90% of cases, we can recover data from hard disks and other data storage devices. We look forward to helping you!

Giving back:
We donate money to the Starlight Childrens Foundation Charity every month.
Starlight provides support to seriously ill children in hospital & their families in Australia. They
deliver programs designed to make children happy and lift their spirits when they need it most. Starlight brings fun and laughter to children no matter what their illness or where they live. Starlight programs are delivered both in and out of hospital, providing positive distraction to children and teenagers in their time of need.
See: www.starlight.org.au for more information.

Full time Students, Pensioners, Police, Ambulance, Fire Fighters, Army, Navy & Airforce personnell and customers with special circumstances are always given special consideration and discounted rates where possible.

Our Trading Hours: 

9am to 6pm - Monday to Friday

Payment Methods we accept:
Visa, Mastercard, American Express, Diners, Electronic Funds Transfer/Internet Banking (EFT), EFTPOS, Cash, Bank Cheque, Paypal and 12 Month Interest Free Instalment Plans on some of our services. We do not charge any additional fee for credit card purchases. We also accept Cheques but need to wait for cleared 
 funds.



Sydney (Head Office)
Level 3, 54 Miller Street
North Sydney, NSW, 2060
Phone: (02) 9957 2288
Fax: (02) 9957 2731

 

Melbourne
Level 7, 606 St Kilda Road
Melbourne, VIC, 3004
Phone: (03) 9510 5753
Fax: (03) 9510 5723


Brisbane
Level 10, 379 Queen Street
Brisbane QLD 4000
Phone: (07) 3221 5988
Fax: (07) 3221 6088

 

2009 Copyright Payam Data Recovery
North Sydney (Head Office)
Level 3, 54 Miller Street,
North Sydney NSW 2060
(02) 9957 2288
Melbourne
Level 7, 606 St Kilda Road,
Melbourne, VIC 3004
(03) 9510 5753
Brisbane
Level 10, 379 Queen Street,
Brisbane, QLD 4000
(07) 3221 5988
Payment Methods Accepted
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